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Why Following Payment Card Standards Matters to Your Vet Practice

Not complying with Payment Card Industry Data Security Standards (PCI DSS) rules could lead to lost revenue and worse.

Why You Need to Embrace Digital Communication in Your Vet Practice

It's time to ditch postcard reminders. Look into texting and emails to communicate with your patients.

Canine Influenza Virus 2017: Beyond Two Show Dogs

The million-dollar question about the current H3N2 outbreak is whether it will worsen or fizzle out—and how many dogs will be affected.

How One Vet Clinic Improved Parasite Compliance

Meghan Bingham, CVPM, of West Alabama Animal Clinic in Houston has 76 percent of her pet patients leaving with flea, tick and heartworm preventatives.

Equal Pay for Equal Work in the Vet Practice

Federal courts clarify “equal pay for equal work” in the veterinary setting.

How Vets Can Help With Opioid Crisis

From owners abusing pets to get access to vet-prescribed drugs to animals ingesting substances, veterinarians have to take many precautions to help with the drug and opioid crisis.

Why You Need Emotional Intelligence

This vital soft skill is one every veterinarian should master.

How to Reignite Your Vet Team’s Passion ... for Poop

Encouraging internal parasite screening makes for healthier pets and more income for your veterinary practice.

Helping Clients See Their Pet's Health Issues as Their Own

How to tell clients "If you had this problem, you’d seek relief, STAT!" and compare it to their pet's problems.

How to Distinguish Your Vet Practice to Attract Clients

Four marketing tips for your veterinary practice to try.

Is Your Vet Practice a Destination Practice or Irksome Errand?

Six customer service tips to make your clients enjoy coming to your practice.

How Do You Manage Conflict in the Vet Practice?

Two scenarios, five conflict management styles.

When to Shift from Veterinary Clinician to Counselor

Focusing on compassion when your client's pets are dying can go a long way.

Why Pet Insurance is a Win for Vets and Pets

It's up to veterinarians to explain why pet insurance is a must for pet owners.

10 Inventory Myths and Mistakes

Having more inventory than needed costs your veterinary practice money, not only to buy the products but also to manage them.

5 Reasons Why You Should Think Like Your Vet Clients

And 5 reasons it matters that you do.

Why Vets Need to Change With the Times

Embracing the Fear Free concept and communicating the value of veterinary care are a few things veterinarians need to do.

What Not to Ask Veterinary Applicants

Asking about age or previous salary can land you in hot water.

Understaffed? How to Stay Productive in the Vet Practice

Six ways to work smarter, not harder.

How to Help Clients When Pets Are Diagnosed with Life-Ending Disease

How the veterinary team plays a key role in assisting patients and clients.

Why Practicing Best Medicine Helps Pets and Vets

“I always recommend the highest level of care, and only the pet owner can decrease that level of care.”
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