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The 2015 They Ate What?! Radiograph Contest Now Accepting Entries!

It’s X-ray contest time! Send us your rads!

Try to Look at Dentistry From the Client’s Side

Thinking like a pet owner can help you better address concerns your client might have about dental treatment and costs.

7 Things That Will Kill Your Employee's Motivation

They say stress can kill you. Would you agree that unmotivated employees tend to produce a lot of stress in your practice?

Is There a Practical Way to Write an Emergency Action Plan for a Natural Disaster?

A plan is not a plan until it is in written form. And a written plan is not a plan until your team feels ownership and is trained in how to use it.

Why You Should Take Your Client’s Temperature Too

Learning how to read your client can help you keep "misunderstandings" under control.

How to Help Clients say Goodbye to Dying Pets

Your team’s compassion and kindness can bring comfort to grieving clients. Here's how to provide comforting goodbyes.

Why 2015 Should be a Good Financial Year for Veterinarians

Now might be the time to invest and look for new opportunities to grow your business, experts say.

Is Your Practice Prepared for a Natural Disaster?

You can reduce loss potential if you develop a plan of action before a disaster strikes. Find out how.

How to Prepare Clients for Hospital Admissions

Find out how to make surgical and dental admissions an efficient and stress-free experience for clients and your team.

Why You Should Communicate the Value of Preventive Care

Without preventive exams, it's more difficult to diagnose dental issues, obesity, arthritis and much more.

How to talk with Confidence about Pet Nutrition

You can create a better customer experience and more increase your appointments if you follow these simple tips.

How to Turn Your New Clients into Lifetime Clients

It doesn't take much to give your clients excellent service that keeps them coming back again and again.

Why You Should Put Software to Maximum Use

Don't be afraid of the unknown when it comes to using software in your clinic.

How to Get the Most Out of Conferences

Follow these tips to get a great return-on-investment when you attend a conference.

4 Ways to Enhance Your Client’s Experience at Checkout

Discharging first and paying last as well as implementing an exam room checkout can go a long way to making your client's experience great.

What to do When Clients Talk Trash About you and Your Prices

Better care for pets starts with you.

A clinic facelift without busting the budget

There are a few simple strategies that can give your clinic a new look without a major renovation.

Would your hospital pass a radiation safety inspection?

Pennsylvania Department of Environmental Protection Dennis Ferguson answers your questions about radiation safety.

Connections Count in New Idexx Campaign

Strengthen the Bonds is designed to emphasize relationships between pets, owners and veterinary staff and help practices grow.

What Did Your Receptionist Just Say?!

Your front-desk team helps you book appointments and track new clients ... but only if they're saying the right things.

5 Ways Good Doctors Say Bad Things

Are you always rushing to speak to your clients or are using confusing medical jargon on them? Here's 5 ways to help improve your communication skills.
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