Wellness Dog Food Recalled Amid WellPet Website Outage
Posted: Nov. 1, 2012, 7:47 p.m. EDT
High moisture levels led WellPet to recall 12-pound bags of its Welness Small Breed Adult Health dry dog food.
WellPet LLC of Tewsbury, Mass., recalled 12-pound bags of its Wellness Small Breed Adult Health dry dog food due to high moristure levels, the company reported Wednesday through its Facebook page.
The recalled bags have a best-by date of Aug. 18, 2013. The high moisture levels create the potential for mold.
The company, which manufactures the pet food brands Wellness, Holistic Select, Eagle Pack and Old Mother Hubbard, was forced to make the recall announcement via Facbook because its websites are down due to damage from Superstorm Sandy, a spokeswoman said today.
Though the company's Massachusetts employees are at work, the website servers are housed in New Jersey, where the storm wrecked significant damage.
The websites may be operating again Friday, company spokeswoman Amy Grosheider said.
The company's consumer affairs team is serving pet owners and retailers by fielding phone calls at 800-225-0904 from 8 a.m. to 5 p.m. EDT and by responding to email at firstname.lastname@example.org.
The company said customers who bought any of the recalled products can return the it to their place of purchase for a full credit.