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10:25 PM   February 08, 2010
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Why a Relationship With a Pet Shop Is Like a Pact With the Devil

By Patty Khuly, VMD

I live in an area less heralded for its animal welfare record than for its legions of pretty people who (inexplicably) made the word “chic” synonymous with something as dubiously glamorous as a teacup Chihuahua.

In fact, last year the Humane Society of the United States ranked south Florida’s animal welfare record almost rock bottom on a list of 25 major metropolitan areas. Dragging us way down was Miami’s apparent penchant for purebred pets purchased through puppy peddlers.

It’s no secret there’s no love lost between the HSUS and the live-pet retail industry, just as it’s no shock to learn that its anti-pet-shop bias stems from poor regulation of this industry’s living inventory when it comes to health care—our purview.

After all, everyone knows where most of these pets come from (sort of rhymes with “run-of-the-mill”). And it doesn’t take a rocket scientist to decipher the code for “high-quality breeder” when applied to the vast range of designer pedigree pooch producers flooding the retail pet market with their wares.

In my experience the so-touted “high-quality breeder” that pet shops claim as their source is about as rare as a bulldog without brachycephalic syndrome.

Puppy mills and their backyard breeding cousins make up a cottage industry that we all know does its product no favors. If you work in small-animal private practice you’ll likely know this first-hand.

If your practice is anything like ours, you’ll have at least some passing knowledge of owners of low-ish quality purebreds willing to trade their AKC registered animals’ offspring for fast cash at the corner Puppy Palace—especially when their website offering “perfect” pups doesn’t recruit enough hits to garner a sufficient clientele for any given litter.

These “breeders” are typically experienced not only in producing pups as quickly as possible but also in hounding us, their vets, with complaints about prices or pleas to “keep down the price.”

The two or three of these clients our practice services also make themselves headache-worthy with demands that we omit certain phrases from their health certificates (e.g. words denoting medial patellar luxations, heart murmurs, crepitance in hips, ridiculous extremes of parasitism, undescended testicles, kennel cough and other maladies).

Unfortunately, doing so likely would constitute fraud, which is not a big deal for them but which puts our licenses on the line should we comply. One of these clients even altered an official document all by herself once or twice.

Then consider the veterinarian who somewhere is signing these official documents immediately before a pet shop sale—sans special mention of obvious congenital anomalies or the presence of severe parasitism or infectious disease, in spite of the initial health certificate detailing otherwise.

It seems to me that this kind of behavior is especially endemic to many pet shop purveyors if the animals I see sourced from these establishments are any guide.

As the interest in pricey purebreds rises (necessarily in direct proportion to the decline in adoptions of “unwanted” pets, assuming the demand for pets is a constant), financial pet transactions go up. According to most state laws, veterinarians are required to “broker” these deals through our official certificates of veterinary inspection and other official paperwork.

Most of the time these vets are offering discounted services in exchange for pet shop privileges. You know the setup. These professionals get first crack at the pet shop’s clientele by offering a “free” first visit or some other discounted service.

While on the surface it may seem like a great practice builder, I’d respectfully submit to these veterinarians that forging such an alliance is like entering into a pact with the devil; it’s fraught with perilous moral ground that pits our professionalism, our ethics and indeed our licenses against what we’ve implicitly decided is best for our businesses.

Not only do we effectively support the puppy mill industry and the irresponsible backyard breeders when we enter into such arrangements, we also find ourselves economically motivated to overlook X, Y or Z ailments in accordance with legal loopholes that allow us to effectively acquit animals of suffering these diseases at the time of their sale.

There are few examples of legal action taken against veterinarians for our role in helping sell tainted merchandise, but that may soon come to an end with increasing scrutiny placed on our role in peddling “lemons.”

I hate to sound like a bleeding-heart welfarist, a holier-than-thou colleague who wants to tell you how you should run your business, but I can’t help thinking that if it weren’t for veterinarians willing to commit unethical (and borderline illegal) acts on paper, the puppy mill and pet shop industry would dry up faster than the demand for milk in China.

Part of the problem is that too few of us—myself included—are willing to report the veterinary signers of legal documents exonerating pets of their obvious health concerns. We balk at displaying the lack of collegiality this kind of condemnation implies.

And yet isn’t our profession and we as individual practitioners more at risk of public censure because of the actions of these colleagues? Don’t we expose ourselves to an increased risk of lawsuits and diminished professional reputations because of the unethical behavior of these colleagues?

I’m certainly not saying that all vets who work with pet shops and backyard breeders are evil or wrong-headed in their choices, but we straddle a line all of us should be wary of crossing.

It only means that we risk losing sight of why we chose this line of work. If we don’t play it just right, we risk our entire profession and our very souls, not just our licenses. <HOME>

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Reader Comments
Great article Dr. Khuly and unfortunately so true. This exact experience happened to me as someone who wishes they hadn't bought a puppy from a pet store. However, we love our puppy more than life itself but we do wish we would have adopted. I have posted your article on my website www.zoeystory.com along with a link for people to read it as I think it is crucial for those that do choose to go the pet store route.
Leslie R., New York, NY
Posted: 2/2/2010 7:21:15 AM
I think it is interesting that quite a few comments solely blamed the veterinarians for the pet store and breeding ethics. Let me point out a few things. Number 1: the few vets that pass the defective puppies at stage 1, prior to shipping to the stores, are not doing their due diligence at promoting and maintaining good genetics. Number 2: the puppy mill breeders that pay for umbilical and or hernia surgeries w/out neutering at the same time and continue to breed the parents of these genetically defective puppies, perpetuating the problems, are a huge part of this issue. Number 3: the distribution centers that do little to maintain good herd health policies to reduce the number of sick puppies coming out of their facilities, contributing to another large portion of the problem Number 4: the breed registries that don't check for genetic, temperment, or health status when registering the breed, or even confirm that the listed parents are the true "parents" of the breed also share a signficant portion of the blame, especially since they share a stake in making money in proportion to the number of puppies registered. Number 5: All of the buyers of these puppies who cannot afford to purchase the puppies in the first place or afford to treat their congenital conditions, who think that "pet store puppies" are quality breeding stock, who think that they "need to make the money back" they spent on their puppies, who do not read the paperwork that comes with the puppy listing medical conditions and history, and who continue to search for and purchase substandard dogs in general. I have heard hundreds of people say at vaccine clinics "I cannot afford to go to the vet because I just spent $600 purchasing my puppy" who, not only have NO intention of spaying or neutering their genetically substandard animal, but have every intention of breeding it knowing the problems that exist. Until the ignorance and stupidity of 90% of the breeding and general population is corrected, then, yes, fellow veterinarians, we will most certainly have job security.
Vet in Nevada, Reno, NV
Posted: 1/20/2009 6:50:42 PM
I am amazed a person with your attitude and intelligence level decided to become a vet. Perhaps you have suffered a head injury since graduating?
Digusted, Miami, FL
Posted: 12/13/2008 1:43:37 PM
To the author of this disgusting article Where do you veterinarians get the clientele you treat??? Come on wake up Mcfly !!!if it were not for breeders and Pet Stores you would not have a job!!!! How long can rescues who spay and nueter support the millions of veterinarians nation wide?? and instead of trying to fix the wheel veterinarians them selves broke They want to place blame on people that do not have the resources to avoid and eliminate stress related illnesses and so on. A puppy with patellar luxations, heart murmurs, crepitance in hips, ridiculous extremes of parasitism, undescended testicles, kennel cough and other maladies
a laymen can not discover. Veterinarians are paid to discover this. If a breeder or pet store does not want that on the health certificate they should not be in business and the vet should deny them service. Veterinarians who sign off sick and congenital defected dogs knowingly are criminals. Pet Store owners and breeders are only as good as their veterinarian. NOW granted there are many cases where as a Veterinarian signs off a health cert and the puppy was already unknowingly harboring a disease. This is a common case. I have personally called Brown University on this one. And spoke to a veterinarian who called me back from this university. I asked if there was a better way to treat and avoid Kennel cough and coccida in a pet store environment. At that time I was holding all puppies for 2 weeks before selling. The veterinarian from Brown University flat out told me. Oh no don’t do that. Sell them as fast as possible. The veterinarian went on to say do not treat them just sell them and let the new owners vet worry about it. Veterinarians caused this problem there have been zero studies on preventing and controlling stress related illnesses. Veterinarians as a whole take the lions share of billions spent in the pet industry 9.8 billion in fact in 2007. I think it would be wiser for veterinarians to step up to the plate and protect their future interest. They need to adopt ethics. Which includes educating puppy and kitten sellers on how to provide a healthy animal to the public. Never to give health certificates to people that do not want the truth on paper.. Remove licnses from veterinarians caught faking a health certificate. Veterinarians them selves have created the bad pet stores and bad breeders. Research needs to also be done to eliminate stress related diseases. Pointing fingers and labeling have not solved this problem. Animals suffer, the public suffers good breeders suffer all because the veterinarian community is just too lazy, and greedy.
sick and tired, some where in, MO
Posted: 12/11/2008 11:25:06 AM
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