Survey reveals cat-friendly practices rate high in client satisfaction

January 18, 2018

[1]The American Association of Feline Practitioners (AAFP) announced the results of its 2017 Cat Friendly Practice® (CFP) Survey, which provides an in-depth look at the effect the program has on feline healthcare and the veterinary industry.

The 2017 survey revealed a 99 percent satisfaction rate among participants and that the program continues to grow and positively influence veterinary care for cats, caregivers, and veterinary teams.

What the survey said

Cat-friendly benefits

The survey demonstrates that participating veterinary practices and cat owners are pleased with the results and positive impact upon implementing the CFP program, according to the AAFP.

“The survey results speak for themselves,” said Heather O’Steen, CAE, CEO of the AAFP. “We encourage any practice that has feline patients to learn more about becoming a Cat Friendly Practice®. The program is an AAFP membership benefit with no additional charges, and there are many resources to walk you through the process. Implementing just a few cat-friendly strategies can make a huge difference in the experience for the cat, caregiver, and your entire veterinary team.”

Launched in 2012, the CFP program is a worldwide collaboration of feline experts who provide guidelines with recommendations specifically for cats. The AAFP was the first major veterinary organization in North America to implement a coordinated approach to minimize stress associated with veterinary visits for cats, caregivers, and the veterinary team. By creating a supportive environment of veterinary staff who understand cats’ unique needs and behaviors, and acknowledging the essential role of the cat caregiver before and during the visit, cats can have a more positive veterinary experience. As of Jan. 17, the AAFP has designated 1,190 CFPs.

For more information, visit[2]. Download the survey results infographic at[3].



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