Legacy systems can be costly to your practice, as hardware or software requires regular maintenance. Most IT experts will tell you that providing adequate support for outdated platforms is expensive, and in some cases, impossible.
There also is the issue of security. When systems enter legacy territory, companies stop supporting and updating them. This can put your veterinary practice at higher risk for costly and disastrous data breaches.
Despite these concerns, there is still reluctance among veterinary practices to update their payment systems. How do you know when it is time to turn in your old equipment? How do you select the right system for your practice? If your clinic is experiencing any of the following issues, it may be time to upgrade your platform.