Paper versus paperless: What is best for your practice?

I’ve taken my pets to see a veterinarian more times than I can count. When I check in at the front desk, I usually can’t help but notice if the practice has rows of manila file folders lined up neatly on shelves. Bright color-coded tabs representing an alphabetic order of patient names protrude slightly from the long shelves and cabinets. I often wonder why that practice has decided to stick with paper files rather than switching to a paperless system. The answer is typically based on several factors.
Going paperless in a digital world
We do nearly everything online now—appointments, reservations, banking, and, as of 2020, we even work and learn online. Does that mean the end of paper, folders, and color-coded files? For some, yes. For ot...