Six practice models to reinvigorate independent small animal practices

Six practice models to reinvigorate independent small animal practices

April 4, 2024

By Patty Khuly, VMD, MBA

Since independent clinics are small, we are nimble. We just have to keep thinking outside that damned box. With that in mind, here are six ideas Dr. Patty Khuly has been pondering with an eye toward spicing up how we think about independent small animal practice.
Tech Talk: Do you embrace or haze new employees?

Tech Talk: Do you embrace or haze new employees?

March 22, 2024

By Jamie Rauscher, LVT

These new employees come with horror stories to eventually be shared with us once they feel a tiny sliver of comfort. We draw them out piece by piece, encouraging them to talk to us and share their past. In part of us getting to know them, we learn about their previous experiences and can in some way relate to them with stories of our own or provide reassurances that their new clinic is in no way the same as their old one.
Assorted findings from this year's veterinary conference season

Assorted findings from this year's veterinary conference season

February 22, 2024

By Patty Khuly, VMD, MBA

To glean a proper appreciation of an industry’s dynamics via veterinary conferences I like to take a three-pronged approach: 1) Concentrate on the periphery of the exhibition hall. 2) Interview random veterinarians and do not skip the small talk with veterinary technicians and vet students. 3) Attend panel discussions on cultural issues or practice management.
Tech Talk: Utilization is not just a buzzword

Tech Talk: Utilization is not just a buzzword

February 9, 2024

By Jamie Rauscher, LVT

Proper utilization of technicians is something both credentialed veterinary technicians (CVTs) and practice owners want. Or is it? It seems everyone always thinks it is a great idea but just does not know how to move forward to make it happen. Lots of conversations are happening in our profession to try to figure out just how to do this. Why all the talk and so little action? Where is the hold up?
Tech Talk: A clinic without strong leadership is in trouble

Tech Talk: A clinic without strong leadership is in trouble

January 11, 2024

By Jamie Rauscher, LVT

If your clinic is lacking in leadership, developing a plan on how to build up the leaders in your clinic should be a number one priority in your life.  There are direct and indirect impacts to having less leadership in your clinic than what is ideal. Some direct impacts of not having structured leadership are gossip, turnover, stress on current team members, and a negative culture.
Positivity prevails: nine resolutions for the new year

Positivity prevails: nine resolutions for the new year

December 20, 2023

By Patty Khuly, VMD, MBA

After last month’s column, it was brought to my attention that my last few columns have been somewhat less than positive in their outlook on our profession; and that’s no way to end a year, is it? To wit, it is time to offer a rosier take on how to succeed in veterinary medicine.
Tech Talk: Don't put your self (care) on the shelf

Tech Talk: Don't put your self (care) on the shelf

December 13, 2023

By Jamie Rauscher, LVT

Veterinary medicine is a whole different ball game. October, leading into November, starts a crazy time for us that is second only to the hectic days of summer. So, many of us dread the holidays and the stress that comes with it. For those of us who work in general practice, our stressors are different than those who work in emergency medicine or even those that work remotely. Those in academia experience their own woes, as well. We all have our holiday horror stories to share with our co-workers.
Are you disappointed in your profession?

Are you disappointed in your profession?

November 23, 2023

By Patty Khuly, VMD, MBA

It has finally happened. I’ve turned into that veterinarian: the crotchety, 30-year veteran of private practice so disillusioned by her own profession’s evolution she has begun actively planning a definitive exit strategy.
Tech Talk: Empathy and the human animal bond goes a long way

Tech Talk: Empathy and the human animal bond goes a long way

November 15, 2023

By Jamie Rauscher, LVT

Up until it is time for them to cross the Rainbow Bridge, the relationship a person has with their pet is special in its own way. They all hold different meanings to each person. I am no different in that way. I am just as human as the next person, remembering how important my pets are to my family is what helps to bring me closer to my clients. It allows me to be able to truly see their experiences as my own, bringing my knowledge and expertise to the table to help them as I am able to do so.
Do we need a mid-level veterinary 'nurse practitioner?'

Do we need a mid-level veterinary 'nurse practitioner?'

October 16, 2023

By Patty Khuly, VMD, MBA

For camels, the desert is home. For veterinarians, it represents a hiring wasteland. “The percentage of local certified technicians is shockingly low … Tech deserts are everywhere,” Patty Khuly says. Would a title change help? Photo: Bigstock/kaikups
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