Veterinary Practice News • Veterinary Practice News Canada • VetMedTeam • VetCE • Veterinary Professionals' NextGen

Fireside Chats: Managing angry clients

May the Force be with you

September 28, 2021

Ericka Mendez, DVM, covers Jedi mind tricks to help you face an angry client. Share them with your team and together learn how to handle the dark emotions that can linger. As it turns out, Obi-Wan is not your only hope...

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