The personal touch: How digital communications can help boost client loyaltyNovember 25, 2020While vague customization has its benefits, clients are looking for a genuine and meaningful connection with their pet health-care provider.
Education Center - SponsoredAVMA benefits: Are you leaving anything behind?by • American Veterinary Medical Association (AVMA)As the national association for veterinarians, the American Veterinary Medical Association (AVMA) provides tools and resources that help our members—and the veterinary profession as a whole—grow, advance, and succeed
Three reasons why now is a good time to invest in capital equipmentNovember 16, 2020As veterinarians continue to adapt to COVID-driven procedures and slowly refill their schedules, they can’t afford to lose sight of the indicator of a healthy practice—the bottom line.
Seven magic tips to get more sleepNovember 16, 2020An informal survey among veterinary professionals, starting with this author, reveals most of us suffer from a chronic lack of sleep.
Destroying controlled substance waste vs. destroying expired or unwanted medsNovember 13, 2020It appears we, as a profession, need a very clear understanding of these two regulatory systems to help minimize our controlled substances risk.
In the house: New thinking on kennels and cagesNovember 13, 2020Cage and kennel housing have been keeping dogs and cats safe and secure for more than 100 years, but continuous improvement makes today’s units much more pet-friendly.
Video: Tips for opening communication in the clinicNovember 11, 2020They say there is power in language—and, as expected, this notion is especially true in the workplace. This strength of words (or lack thereof) was evident in the results of our recent reader poll.
Eight tips to increase laboratory revenueNovember 11, 2020Because more pet owners are working from home, they are noticing subtle symptoms and seeking treatment earlier. Attentive pet owners can drive the growth of your diagnostic revenue.
Effective team meetings: How to identify themNovember 11, 2020Veterinary team meetings are a great way to disseminate information, ensure everyone is on the same page, build trust, and improve communication between team members and departments.
