What to do when morale hits the skids

8 steps you can take today

Photo AxsomArt/Bigstock
It has been two years of struggling through the stress of operational change, the increased workload, the pressure of unreasonable client expectations, and all the interpersonal adversity these have inspired—not to mention the anxiety related to the risk of infection and the tragedy of personal loss. The pandemic has created conditions ripe not just for team burnout, defection, and retirement from practice or permanent career change. Also for basement-level morale for those team members willing and able to stick it out.
While it looks like we may be coming out from under the weight of the worst this pandemic has to offer, it is going to take time to restore our practices to their stable workflows and our teams to t...


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