Tech Talk: What new vet tech hires need most in their first 90 days

How early experiences shape confidence, competence, and long-term retention

 

4. Realistic workloads and gradual autonomy

The learning curve from student to credentialed veterinary technician is steep. During the early weeks, new grads often feel like they must perform at the same speed as seasoned technicians. This pressure—not the medicine—is what overwhelms them.

A developmentally appropriate workload includes:

  • Limited daily caseload initially
  • Longer appointment times
  • Clear criteria for when to call for help
  • A gradual progression of autonomy
  • Frequent check-ins to assess whether workload feels manageable
  • Prioritization of competence before speed

Speed comes with confidence, confidence comes with support. Rushing this timeline is one of the biggest contributors to early turnover.

5. Frequent, supportive, two-way feedback

Feedback should not be an event. It should be a rhythm. New grads thrive when they receive structured weekly check-ins with their mentor or supervisor. These check-ins don't just evaluate progress—they create space for reflection, questions, uncertainties, and emotional processing.

Effective feedback includes:

  • Clear descriptions of strengths
  • Specific opportunities for growth
  • Measurable goals for the next week
  • Time for the new grad to share concerns or overwhelm
  • Collaborative problem-solving

The tone matters. Feedback should be direct but supportive, constructive but encouraging. New graduates don't need to be toughened—they need to be guided.

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