Veterinary Practice News • Veterinary Practice News Canada • VetMedTeam • VetCE • Veterinary Professionals' NextGen

‘Radical transparency’ in vet med: embracing a new era of closeness with clients

The trend to eliminate mysteries in the back room

February 15, 2023

By Patty Khuly, VMD, MBA

Instead of becoming correspondingly friendly, open, candid, and clear, we have erected barriers to these. Artfully constructed, tech-centric walls may well suit the science, but I would argue they ill-become most modern client-patient relationships.

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