#pandemic

‘Radical transparency’ in vet med: embracing a new era of closeness with clients

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‘Radical transparency’ in vet med: embracing a new era of closeness with clients

February 15, 2023

By Patty Khuly, VMD, MBA

Instead of becoming correspondingly friendly, open, candid, and clear, we have erected barriers to these. Artfully constructed, tech-centric walls may well suit the science, but I would argue they ill-become most modern client-patient relationships.

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Pet insurance popularity increases post-pandemic

September 22, 2021

The onset of the COVID-19 pandemic and subsequent lockdown resulted in a pet adoption boom. This increase in pet ownership led to an increase in the number of pet insurance policies sold in the U.S.

Pandemic practices worth holding onto

September 20, 2021

Our collective veterinary COVID chapter may be coming to a close, but that doesn’t mean we will be throwing out everything we have learned and starting anew with a long backward loop that pretends 2020 never happened.

Pandemic effects on heartworm prevention

August 9, 2021

The COVID-19 pandemic coincided with the traditional beginning of heartworm season last year, leaving some veterinary clinics to make a massive shift from their normal approach with clients.

Virtual care claims jumped 379 percent during pandemic

August 3, 2021

American pet owners certainly embraced the use of virtual veterinary care amidst the pandemic, according to American Society for the Prevention of Cruelty to Animals (ASPCA) data.

Returning to the office triggers spike in separation anxiety

July 9, 2021

People are finally getting summoned back to work and they are really ready. Their dogs? Some won’t cope with being alone.

Living with PTSD in a post-COVID world

June 1, 2021

There is no denying the COVID pandemic has changed the way we conduct our everyday lives at home, in public, and at work.

Welcome back? Some clinics are cautious to discontinue curbside care

May 21, 2021

Whether you choose to continue curbside care or welcome back clients, make sure the client experience is as amazing outside as it is inside your facility.

Dogs stressed, fearful when without owners during exams

May 21, 2021

Clinics should consider letting owners remain in exam rooms at a safe distance, the Ontario Veterinary College says.

Are veterinarians prepared to deal with ongoing COVID angst?

April 27, 2021

The SARS-CoV-2 virus, the organism responsible for the human pandemic, has been investigated in cats and dogs. Here is what we know—so far.

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