VPN Plus+ ExclusiveFrom Marlboro Men to Barbie pink: the gender flip in vet medSeptember 17, 2025By Patty Khuly, VMD, MBAWe all know it’s true: Some clients won’t take advice from women the same way they would from men. Within the profession, gender balance might even help alleviate burnout: With more diverse problem-solving approaches, team dynamics improve, and everyone’s burden gets lifted.
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What to say when clients ask for prescriptions to outside pharmaciesSeptember 11, 2025In this column, we help you create a proactive communication strategy that lets you stop the slippage of prescriptions to outside pharmacies.
How to handle the very 'worst' days in practiceSeptember 3, 2025"If you are even in need of a helping hand and a shoulder to cry on, help is to be had. Never forgo the help of a colleague, friend, family member or professional ... Nothing is ever so bad it can’t be managed."
5 emotional triggers in the vet workplace (and how to defuse them)July 30, 2025Dr. Patty Khuly offers advice on looking at the sources of burnout, recognizing and addressing them before they impact your career, family, and well-being.
Do you have a killer warning shot?July 24, 2025Dr. Greg Bishop shares the secret to transforming tough client conversations into five-star moments. His advice? A simple, proactive heads-up. Learn how a thoughtful warning before delivering hard news can defuse tension, foster trust, and keep tempers from flaring in the parking lot.
Is the clinic inventory controlling you?July 15, 2025A seasoned veterinarian reflects on two decades of inventory wins and woes—offering hard-earned lessons (and a few regrets) to help others tame the ever-chaotic inventory circus.
VPN Plus+ ExclusiveWe don't like mutts, and I cannot lieJuly 10, 2025By Patty Khuly, VMD, MBAYou know this is true: The purebred bias is our profession’s dirty little secret. We love our purebreds for lots of reasons, but if we are honest, we know it is because they make our profession what it is today—lucrative, for sure, but also challenging and exciting. Nothing satisfies my inner nerd like a Norwegian Forest cat from the Ukraine with all his IBD, cardiomyopathy, and LPLs.
Can you make your clients laugh?June 25, 2025A guide to delivering ‘surgically precise humor’ in the clinic and how it can help clients unload the mental weight of diagnoses and outcomes.
Spotting burnout: 12 signs to look for and how to manage itJune 25, 2025Dr. Patty Khuly lets us in on some tips to spot burnout—in ourselves as in others—so we can address it before direct, end-stage consequences ensue.
The 9 unexpected struggles of an ex-ownerMay 30, 2025Dr. Khuly shares her realizations one year into learning to be an associate veterinarian all over again.
