VPN Plus+ ExclusiveCommunication That Connects: Internally Aligned, Externally RespectedJune 17, 2026In this session: Ingrid Pyka, BS, DVM, CVMI, covers how to strengthen team collaboration and enhance client satisfaction through effective applied communication. Content includes communication frameworks, team meeting strategy, emotional intelligence, and client conversation models.
SPONSORED CONTENTSwitch to Triple Protection in One Monthly DoseSee the difference of triple protection with the one monthly chew. + Learn More
A few more ways the internet is killing our profession (and how we're fueling it)June 15, 2026'The internet can be a wonderful thing in the hands of our most enlightened clients, but how many of those can you count among your clientele? Probably not enough to keep your practice afloat.'
Tips for recruitment and retentionJune 12, 2026Veterinary medicine is rapidly evolving, with staffing shortages, new technologies, and rising client demands reshaping practice. Let’s explore why change management is now essential for leaders striving to support teams, improve care, and stay competitive.
What practice owners are getting wrong—and right—in mentorshipJune 3, 2026Let's explore how structured mentorship directly influences early-career confidence, performance, and retention.
Translating the UK's contextualized care roadmap to the spectrum of care practice – part 1May 29, 2026This article will review two of the five target areas of the contextualized care roadmap and how they have been or could be applied in the United States.
Practicing values-driven leadershipMay 27, 2026Strong practice management does not begin with software platforms or staffing grids. It begins with a shared mission, clearly defined values, and leaders who foster psychological safety.
VPN Plus+ ExclusiveTech Talk: 10 things veterinary practices should know about new credentialed techniciansMay 21, 2026By Jennifer Serling, MVEd, BVSc, AAS, CVT, RVT, VTESNAVTA president explores the most common misconceptions veterinary practices have about new technicians, with particular attention to education, credentialing, and onboarding, and provides some practical strategies to address them. "It's time to let go of the 'this is the way we have always done it' way of thinking.
Trust: A function of a purpose-driven team, part 1April 30, 2026This article begins a six-part exploration of what it truly takes to build purpose-driven veterinary team. Each function builds upon the last, but none can stand without the first.
A look at the expanding role of veterinary receptionistsApril 20, 2026In celebration of Veterinary Receptionist Week, we recognize the foundational role of individuals who are front-of-the-line in our clinics and highlight their impact on practice operations, client communication, and the overall delivery of pet care.
Shaping success for new vet gradsApril 17, 2026Let’s explore how mentorship is shaping the future for new veterinary professionals and why it matters more than ever in fostering collaboration, trust, and nurturing a community committed to animal welfare.
