Tips for recruitment and retentionJune 12, 2026Veterinary medicine is rapidly evolving, with staffing shortages, new technologies, and rising client demands reshaping practice. Let’s explore why change management is now essential for leaders striving to support teams, improve care, and stay competitive.
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VPN Plus+ ExclusiveTech Talk: How to assess the true value of a CVTJune 11, 2026By Jennifer Serling, MVEd, BVSc, AAS, CVT, RVT, VTESA technician functioning below their training level represents lost economic opportunity. For example, if a technician allows a veterinarian to see four additional appointments daily instead of only one, the revenue difference over a year can be enormous. Poor delegation reduces ROI dramatically and may even prevent practices from meeting increasing client demand.
Ways to close the care gap between general practitioners and specialistsJune 10, 2026A look into one of the issues challenging veterinary medicine today, and some solutions available to veterinarians.
Handling 'surprises' and mistakes like a proJune 9, 2026In his latest column, Dr. Greg Bishop shares how 'thinking like equal partners' can help veterinarians handle miscommunications in the clinic and maintain trust among clients.
What practice owners are getting wrong—and right—in mentorshipJune 3, 2026Let's explore how structured mentorship directly influences early-career confidence, performance, and retention.
Translating the UK's contextualized care roadmap to the spectrum of care practice – part 1May 29, 2026This article will review two of the five target areas of the contextualized care roadmap and how they have been or could be applied in the United States.
How new payment models are improving access to veterinary healthcareMay 27, 2026With financial tools, veterinarians often have increased clinical flexibility and pet parent trust, allowing teams to focus more fully on clinical decision making as opposed to transactional care.
Thinking of making a lateral (or downward) career move? Why wait?May 27, 2026'If learning a new language is supposed to be good for the aging brain, then making a downward career move into another sector you know nothing about is probably kind of comparable.'
Practicing values-driven leadershipMay 27, 2026Strong practice management does not begin with software platforms or staffing grids. It begins with a shared mission, clearly defined values, and leaders who foster psychological safety.
VPN Plus+ ExclusiveTech Talk: 10 things veterinary practices should know about new credentialed techniciansMay 21, 2026By Jennifer Serling, MVEd, BVSc, AAS, CVT, RVT, VTESNAVTA president explores the most common misconceptions veterinary practices have about new technicians, with particular attention to education, credentialing, and onboarding, and provides some practical strategies to address them. "It's time to let go of the 'this is the way we have always done it' way of thinking.
