VPN Plus+ ExclusiveSelling is not a dirty wordAugust 13, 2026I’m not suggesting you try to sell everything to everyone. Doing so is irrational, unethical, illegal, and certainly immoral. Rather, you should look at your sales interactions with clients as a chance to improve the pet’s care, as well as the bottom line of your business. Viewing selling as a positive interaction where all parties win is the goal.
Education Center - SponsoredIntegrating Therapeutic Nutrition for Chronic Allergiesby • Hill's Pet NutritionIntended for veterinary audiences
Guiding clients through uncertaintyAugust 12, 2026Medical truths can be both harsh and simple. In his column, Dr. Greg Bishop shares firsthand experience of how he led clients through the tangled jungles of medical uncertainty and didn’t abandon them.
Turning transactions into moments of careAugust 11, 2026Whether a pet has been hospitalized for an illness, injury, or procedure, create a caring discharge experience. Find out how.
Reclaiming Lost Hours: How Digital Prescription Management Is Reshaping Veterinary WorkflowsAugust 1, 2026As administrative burdens grow, digital prescription management offers veterinary teams a path to greater efficiency, fewer errors, and more time for patient care.
Best practices to attract and keep top talentJuly 28, 2026Offering a healthy compensation package is important, but various recruitment and retention techniques are also needed if practices want to attract and keep top talent.
VPN Plus+ ExclusiveTech Talk: Intimidated by the vet tech-doctor hierarchy?July 23, 2026By Jennifer Serling, MVEd, BVSc, AAS, CVT, RVT, VTESWith a few good strategies, you can speak up with confidence, advocate for your patients and your coworkers, and actually build stronger relationships with the doctors you work with without torching the bridges that keep your team functioning.
Why you need an AI vet scribe ASAPJuly 22, 2026Dr. Patty Khuly shares her thoughts on how the AI tool helps solve 'major problems' in the practice, including recordkeeping 'in an age of extreme client scrutiny.'
VPN Plus+ ExclusiveStaff Retention: Compensation, Benefits and GrowthJuly 22, 2026In this session: Brandon Hess, CVPM, CCFP, SHRM-CP shares appropriate compensation and benefits being offered. Additionally, attendees will learn how they can (financially) be more competitive with pay and benefits.
VPN Plus+ ExclusiveThe lost art of veterinary pragmatismJuly 15, 2026By Patty Khuly, VMD, MBAStanding with one foot in companion animal medicine and another in food animal practice has convinced me that veterinary medicine hasn’t lost its soul. One branch simply drifted away from one of its oldest traditions through a variety of structural changes too complex to reel back in now.
7 ways social media is just like hosting a partyJuly 10, 2026Check out this framework to help take the pressure off your team and help you bring the fun back into managing your practice's social media presence.