Do you have a killer warning shot?July 24, 2025Dr. Greg Bishop shares the secret to transforming tough client conversations into five-star moments. His advice? A simple, proactive heads-up. Learn how a thoughtful warning before delivering hard news can defuse tension, foster trust, and keep tempers from flaring in the parking lot.
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Is the clinic inventory controlling you?July 15, 2025A seasoned veterinarian reflects on two decades of inventory wins and woes—offering hard-earned lessons (and a few regrets) to help others tame the ever-chaotic inventory circus.
VPN Plus+ ExclusiveWe don't like mutts, and I cannot lieJuly 10, 2025By Patty Khuly, VMD, MBAYou know this is true: The purebred bias is our profession’s dirty little secret. We love our purebreds for lots of reasons, but if we are honest, we know it is because they make our profession what it is today—lucrative, for sure, but also challenging and exciting. Nothing satisfies my inner nerd like a Norwegian Forest cat from the Ukraine with all his IBD, cardiomyopathy, and LPLs.
Can you make your clients laugh?June 25, 2025A guide to delivering ‘surgically precise humor’ in the clinic and how it can help clients unload the mental weight of diagnoses and outcomes.
Spotting burnout: 12 signs to look for and how to manage itJune 25, 2025Dr. Patty Khuly lets us in on some tips to spot burnout—in ourselves as in others—so we can address it before direct, end-stage consequences ensue.
The 9 unexpected struggles of an ex-ownerMay 30, 2025Dr. Khuly shares her realizations one year into learning to be an associate veterinarian all over again.
VPN Plus+ ExclusiveTop 10 life hacks for veterinarians courtesy of an AI botMay 29, 2025By Patty Khuly, VMD, MBANo tool has afforded me so many insta-hacks as ChatGPT. This and other AI bot-based tools are every industry’s most conspicuous work hacks, but they’re still undoubtedly under-leveraged—especially in red med. In fact, I can promise if you are not using it every day you are definitely missing out.
Alcoholism and addiction in vet med: 6 myths on substance abuse in veterinariansMay 21, 2025Dr. Patty Khuly offers some helpful info on the 'pervasive' problem of alcoholism and addiction in the industry, including a brief list of myths regarding the average drug- and alcohol-addicted veterinarian.
A tribute to a veterinary dentistry pioneerMay 19, 2025In his latest column, Dr. John R. Lewis celebrates the career of a retiring colleague and recognizes the invaluable work vet techs and nurses do on the frontlines.
Building trust: The key to better veterinary careMay 12, 2025Dr. Greg Bishop explains how clear communication and emotional awareness can help establish trust and improve client compliance, patient interaction, and practice efficiency.
