Is your online pharmacy working for you?November 29, 2022Online pharmacies have been in existence for decades, yet animal hospitals still seem to make minimal use of this handy tool.
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Four steps to boost your resiliency quotientNovember 28, 2022When it comes to being a resilient manager, a few things come into play. You need to have excellent communication skills, the ability to adapt with a positive mindset, be open to coaching and feedback while being empathetic to others, and be willing to take risks to create outstanding changes.
Got acquired? Here's a survival guide for practice managersNovember 25, 2022It seems like the world of veterinary medicine has evolved into one acquisition after the next. Although I do not think the intention is to make anyone’s life harder during the acquisition process, it can still be very overwhelming and not a positive experience.
How to be the boss of your own scheduleNovember 24, 2022Stop letting clients tell you when they want appointments. Be the boss of your schedule. A smart scheduling strategy is to pre-block two appointment types in your daily schedule template: checkups and urgent care.
Support, education aims to enhance veterinary wellnessOctober 28, 2022Launched by Zoetis, Project WAG (Wellbeing and Growth) provides veterinary professionals (including DVMs, technicians, support staff, and administration) easy access to resources and tools, aimed at setting healthy boundaries, improving connections with the community, and creating more joy in day-to-day work.
Get a hobby for a better work-life balanceOctober 20, 2022It seems everyone picked up some new hobbies over the pandemic. Everyone, that is, except veterinary professionals.
How not to blow the clinic saleOctober 20, 2022If you want your hospital to be attractive to a buyer—grow. The practices that have three or more associates are the most desirable for corporates. Being in a growth trajectory is one of the attributes buyers look for as the value of the hospital with high multiples is often a projection of its value five years in the future.
Why ancient errors can aid in modern medical diagnosisOctober 18, 2022Recent studies suggest many medical mistakes occur not due to a lack of knowledge, but to insidious defects in the way we think. To delve deeper into the concept of these defects, known as cognitive bias, we are going to take a journey through the cosmos.
Recognize your vet techs more than one week a yearOctober 7, 2022National Veterinary Technician Week is all about celebrating the hard work your technicians put in every day and thanking them for their efforts all year long. After all, they help fulfill an important role by providing excellent patient care and education to your clients.
Fed up with phone tag? Text insteadOctober 6, 2022There is a way to end your frustration with unreturned calls and phone tag. Turn your callbacks into “textbacks.” Texts rarely go unread or unanswered. Ditch the 10-minute task of calling and leaving a voicemail. Replace it with a two-minute text. Create templates in your texting platform for these common responses:
