VPN Plus+ ExclusiveTech Talk: What three ECC techs in the trenches wish every GP team knewSeptember 17, 2026By Jennifer Serling, MVEd, BVSc, AAS, CVT, RVT, VTESRoesler’s favorite phone-triage question cuts through the owner’s tunnel vision: “How is the pet acting right now?” Clients often fixate on one symptom, such as vomiting, and say so without mentioning the dog is also too weak to stand. Asking about overall demeanor, not just the presenting complaint, surfaces the details that determine urgency.
Education Center - SponsoredHow AI-Enabled Diagnostic Platforms are Buying Back Time for Veterinarians and Cliniciansby • Zoetis DiagnosticsIn the right context, AI yields the power to enhance clinical confidence and streamline decision-making – without replacing the human touch that defines the profession.
VPN Plus+ ExclusiveOctober pet- and vet-related holidaysSeptember 16, 2026Fall is in full swing, and October is packed with different days to celebrate different species: dogs, cats (even those extra timely black cats!), reptiles, and farm animals. And, of course, people are included with an entire week dedicated to veterinary technicians! Adoption and pet safety are themes for the whole month.
VPN Plus+ ExclusiveTech Talk: Cracking the pharmacology codeAugust 18, 2026By Jennifer Serling, MVEd, BVSc, AAS, CVT, RVT, VTESMemorizing pharmacology names doesn’t have to mean brute-force repetition until the words blur together. Here are memory tricks that consistently help techs retain them faster and recall them more reliably under pressure.
VPN Plus+ ExclusiveTech Talk: How to assess the true value of a CVTJune 11, 2026By Jennifer Serling, MVEd, BVSc, AAS, CVT, RVT, VTESA technician functioning below their training level represents lost economic opportunity. For example, if a technician allows a veterinarian to see four additional appointments daily instead of only one, the revenue difference over a year can be enormous. Poor delegation reduces ROI dramatically and may even prevent practices from meeting increasing client demand.
VPN Plus+ ExclusiveTech Talk: Creating a bucket list for techs (or any veterinary pro)April 15, 2026By Jennifer Serling, MVEd, BVSc, AAS, CVT, RVT, VTEScredentialed veterinary technicians can benefit tremendously from building a career bucket list. This is a living document of professional goals, experiences, and contributions they hope to accomplish throughout their careers. The most important thing to remember is this is not the end-all list and is adaptable. A wonderful thing about a bucket list is when you have been in this profession long enough, that list can become both surprisingly ambitious and deeply meaningful.
VPN Plus+ ExclusiveTech Talk: A case against Arizona's 'hours vs education' billFebruary 5, 2026By Jennifer Serling, MVEd, BVSc, AAS, CVT, RVT, VTESCritics of SB 1144 emphasize workforce shortages are real but argue they should be addressed through solutions that strengthen, rather than weaken, professional standards. Proposed alternatives include increasing wages and benefits, expanding access to accredited programs, offering tuition assistance, improving workplace conditions, and developing structured apprenticeship models that complement formal education.
VPN Plus+ ExclusiveOctober pet- and vet-related holidaysSeptember 15, 2025Sure, this is the month for those divisive PSLs, but October is packed with pet-related celebrations—five days just for dogs and cats (including those extra timely black cats!), special recognition for reptiles and farm animals, and even an entire week dedicated to our veterinary industry. It’s also the perfect time to “make fetch happen” with its own day!
VPN Plus+ ExclusiveTech Talk: No seat at the table causes real harmAugust 28, 2025By Beckie Mossor, MPA, RVTn the case of complaints and discipline hearings, credentialed veterinary technicians are faced with the opinion of only one of their peers, unlike veterinarians, who are judged by a panel of their peers. This imbalance or complete lack of representation disrupts true advocacy and further entrenches a system where credentialed technicians are seen as subordinate rather than collaborative professionals.
VPN Plus+ ExclusiveFire safety isn't optional in veterinary practiceAugust 7, 2025While Pet Fire Safety Day is July 15, and National Fire Prevention Week is October 5-11, 2025, fire prevention and preparedness in the event of a fire are crucial 365 days a year. Many people may see prevention strategies and staff training as ancillary, less important than veterinary-related education, and even boring. However, waiting until an emergency strikes to realize the need for pre-planning, staff awareness, and training is too late.
VPN Plus+ ExclusiveTech Talk: Why 'veterinary technician' deserves protection—now more than everJuly 23, 2025By Beckie Mossor, MPA, RVTNAVTA President on why "veterinary technician" title protection is not a superficial concern: Title misuse impacts patient safety, public trust, professional retention, and ultimately, the sustainability of veterinary healthcare teams. If we, those who hold the credential do not protect, respect, and correctly use our own title within veterinary culture, how can we expect pet owners, legislators, or even our peers in human healthcare to understand its meaning and importance?
