VPN Plus+ ExclusiveInside & Out: The Multi-Channel CommunicationJune 30, 2022When you’re tired of sharing your message that’s the moment it is just getting through to your audiences. People come to your practice with assumptions based on previous experiences. Set expectations with your team and your clients with constant consistent. This focus on messaging internally and externally will eliminate frustrations inside and out. During our session we will outline communication messaging, digital listen techniques and work through how to disseminate the same message to each audience across each channel online and off.
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VPN Plus+ ExclusivePowerful Client Communication Through Social MediaJune 24, 2022Rhonda Bell, CVPM, CCFP, addresses how client communication is more vital than ever before but also more restricted than ever. Sharing positive news and ideas is challenging right now. Where do you begin? How do you have great communication with clients when face to face dialogue is not possible for so many? This is a great opportunity to use your practice social media platforms to communicate with clients.
VPN Plus+ ExclusiveBeyond De-Escalation: Connecting With CalmnessJune 16, 2022Talking with upset clients and stressed colleagues can feel like tiptoeing through a minefield. In this highly interactive session from Dr. Eran Magen, you will learn how to be more effective and more relaxed when talking with clients and colleagues who are experiencing strong emotions such as stress, frustration, anxiety, or anger.
VPN Plus+ ExclusiveFinancial Wellness Education as an Employee BenefitJune 9, 2022For employers everywhere who are working to become true advocates for their staff’s health and wellness, Christopher ‘CJ’ Burnett's presentation focuses on ways to deliver financial education to employees. Fifty-four percent of employees say financial challenges and decisions cause them the most stress. Bringing them the education and the clarity that they need around money matters can produce a more joyful culture.
VPN Plus+ ExclusiveWorkForce Crisis: Retaining StaffJune 2, 2022Leslie Boudreau, BASVT, RVTg, CVPM, PHR, PHRca, SPHR, on how the veterinary industry is facing a workforce crisis. Retaining and growing your staff has never been more important. Employees are our most valuable assets, but do they know this? With the Great Resignation upon us, now is the time to change our focus to retention and talent management. If you don’t help them grow, you will watch them go!
VPN Plus+ ExclusiveJob Crafting for Veterinary TeamsMay 27, 2022This session will illustrate how job crafting, on both an individual and an organization level, can help veterinary practices to leverage the strengths of their workers, and achieve better outcomes.
VPN Plus+ ExclusiveCapnography: Monitoring in Thin AirMay 19, 2022Learning from both essential successes and challenges in human nursing, Christine Crick, CVT, RVT, LVT, VTS (Anesthesia/Analgesia) (ECC), has a focus on aptitude, engagement, and quality systems to ensure safe and reliable outcomes. In this session the goal is to create understanding around both the capnometric value and the capnographic waveform. Attendees can expect to learn about blood gas analysis, which will lead into discussions about pulse oximetry and its usefulness in patients who are ventilating in enriched oxygen environments.
VPN Plus+ ExclusiveKnock 'em Down, Wake 'em UpMay 12, 2022In this session, Alyssa Mages, BS, CVT, covers the fundamentals of veterinary anesthesia for the veterinary technician. It addresses understanding the basics of vital parameters and the impact that anesthesia has on them. It covers what is needed to prepare for an anesthetic case. This includes equipment necessities, intubation approaches, anesthetic maintenance, and troubleshooting. The final portion of this session focuses on the process of recovery, and it reviews how we traverse from knocking our patients down to truly waking them up.
VPN Plus+ ExclusiveAnesthesia Safety – Checklists and Troubleshooting the Anesthetized PatientMay 4, 2022 Dr. Kris Kruse-Elliot covers anesthesia safety, including using checklists to help prevent problems. It will also showcase troubleshooting algorithms to quickly recognize and safely treat problems in anesthetized patients.
VPN Plus+ ExclusivePhysiology & Pharmacology of DeathApril 29, 2022In this session Dr. Kathleen Cooney discusses why euthanasia is a process requiring more comprehension than just knowing how to give an injection. As with any procedure, it is important to know how it works and how we help pets achieve a peaceful passing. She examines the physiology of death and learn just how the drugs we use work on the body.
