VPN Plus+ ExclusiveZero Stars, Do Not Recommend: Handling Negative Reviews OnlineSeptember 16, 2022In this session: Rhonda Bell will cover practical ways to set up a review response management system and triage protocol for your reviews, and then help outline how to handle different types of negative reviews online.
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VPN Plus+ ExclusiveInstagram 101: How to Easily Start and Manage an Instagram Account for Your ClinicSeptember 2, 2022Cheyanne Flerx will give you a quick crash course on using and navigating Instagram. She'll also share the difference between Facebook and Instagram, what to post to Instagram, and provide an action plan so you can launch your Instagram account ASAP!
VPN Plus+ ExclusiveThe Diet Trial is a Diagnostic TestAugust 25, 2022Meagan Painter, DVM, DACVD, addresses how to understand the elimination diet trial as a diagnostic test when approaching the allergic patient. Specifics will include a review of the food allergy phenotype, best practices for diet selection, strategies for improving owner compliance, and a current review of the literature. A strong focus will be placed on introducing practical solutions that help general practitioners improve the diagnostic outcome after a diet trial is prescribed. Numerous case studies will be presented to highlight these concepts.
VPN Plus+ ExclusiveCytology for TechniciansAugust 11, 2022In this session: Juliann London, AAS, RVT, VTS (dermatology) discusses why cytologies are important in dermatology, covers the parts of a microscope, how to perform cytologies, and microscopic identification for technicians.
VPN Plus+ ExclusiveCanine Otitis Externa—Proper Work Up For This "Ear-Y" OccurrenceAugust 4, 2022Cade Wilson, DVM, walks us through the proper evaluation of canine otitis externa cases from the examination, slide preparations and microscopic observations for proper diagnosis. This will be followed by common treatments for both short-term and long-term conditions.
VPN Plus+ ExclusiveThe Future is Here Ready or Not: Genetic Testing Leading to Precision Treatments and TelemedicineJuly 28, 2022Dr. Rachel Venable discusses new technologies recently available in veterinary medicine, which can help aid the clinician in diagnosis, prognosis, therapy options, and communication options with clients and specialists.
VPN Plus+ ExclusiveThe Leaky Vessel: Extravasation Protocols and AntidotesJuly 14, 2022This presentation by Danielle DeCormier, LVT, VTS (oncology), discusses what to do when chemotherapy administration goes wrong. It covers the common injectable chemotherapeutics and what to do if they get outside the vein. Each drug will be explained as an irritant or vesicant, plus whether or not it has an antidote, and what the suggested protocols are if extravasated. Chemotherapy handling and administration will be addressed in terms of safety and prevention.
VPN Plus+ ExclusiveDigital Cytology – The Past, Present and Future of This Innovative Diagnostic ServiceJuly 7, 2022Through an unbiased approach, Aaron Wallace, DVM, MS, MBA, will discuss terminology, equipment and modalities alongside real cases that will set you up for successful discussions with your colleagues and providers about digital cytology. And yes, we will look at digital slides to show you what to expect with current technology.
VPN Plus+ ExclusiveInside & Out: The Multi-Channel CommunicationJune 30, 2022When you’re tired of sharing your message that’s the moment it is just getting through to your audiences. People come to your practice with assumptions based on previous experiences. Set expectations with your team and your clients with constant consistent. This focus on messaging internally and externally will eliminate frustrations inside and out. During our session we will outline communication messaging, digital listen techniques and work through how to disseminate the same message to each audience across each channel online and off.
VPN Plus+ ExclusivePowerful Client Communication Through Social MediaJune 24, 2022Rhonda Bell, CVPM, CCFP, addresses how client communication is more vital than ever before but also more restricted than ever. Sharing positive news and ideas is challenging right now. Where do you begin? How do you have great communication with clients when face to face dialogue is not possible for so many? This is a great opportunity to use your practice social media platforms to communicate with clients.
