COVID-19 Survey Follow-up COVID-19 Survey Follow-up As part of Veterinary Practice News' efforts to provide information to help everyone get through this ongoing crisis, we need your input for a follow-up survey to the one we ran in April. During this unprecedented time of uncertainty, we want to help by determining how COVID-19 continues to affect our industry. The best way for us to do this is to gather additional feedback on how practices/hospitals across the country are being impacted now and in the future. Please take a moment to respond to this very important survey so we can share common insights to benefit everyone. Our hope is that sharing your challenges, your strategies, and your needs will help others get through this successfully. What state/province are you located in? * AlabamaAlaskaArizonaArkansasCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFloridaGeorgiaHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaOhioOklahomaOregonPennsylvaniaRhode IslandSouth CarolinaSouth DakotaTennesseeTexasUtahVermontVirginiaWashingtonWest VirginiaWisconsinWyoming---------AlbertaBritish ColumbiaManitobaNew BrunswickNewfoundland and LabradorNorthwest TerritoriesNova ScotiaNunavutOntarioPrince Edward IslandQuebecSaskatchewanYukon What is your primary role? * Practice owner Veterinarian Veterinary technician Practice manager Receptionist What is the primary focus of your practice? Companion animal Large animal/equine Mixed practice Specialty/exotic How many people work in your practice/clinic/hospital? How does the total number of employees compare to before COVID-19? Same Less More Have you returned to normal business hours? Yes No How have your hours changed since the start of the pandemic? Open - Reduced hours Open - Extended hours Open - Emergencies only Other (please specify)Other (please specify) Have you laid off any staff? Yes No Have you brought any laid off staff back? Yes No How are you handling appointments? (check all that apply) Walk-in Curbside drop off House calls Telemedicine/virtual Other (please specify)Other (please specify) What precautions are being taken to protect staff and clients? Following all public health guidelines Restricting client access to the clinic Supplying staff with PPE Testing staff for COVID-19 Taking temperature of staff Additional disinfection of public areas Additional disinfection of staff areas Other (please specify)Other (please specify) Have you taken advantage of any government funding/assistance programs for your practice or your staff? Yes No Are you considering applying for any government funding/assistance programs? Yes No Do you currently have an employee assistance program (EAP)? Yes No Are you considering providing an EAP? Yes No Do you have any measures in place to help staff deal with stress during this pandemic? Yes No What measures do you have in place to help staff deal with stress during this pandemic? How often do you disinfect public/staff areas? Multiple times daily Daily 3-4 times per week Weekly Other (please specify)Other (please specify) How has your revenue been impacted since the start of COVID-19? Same Decreased Increased By what percentage has your revenue decreased since the start of COVID-19? 0-10% 11-20% 21-30% 31-40% 41-50% 51%+ What are your revenue expectations for the next 3 months (compared to the last 3 months)? Same Better Worse By what percentage do you expect your revenue to decline in the next 3 months? 0-10% 11-20% 21-30% 31-40% 41-50% 51%+ Have you seen an increase in new patients over the last 3 months? Yes No By what percentage have you seen an increase in patients over the last 3 months? 0-10% 11-20% 21-30% 31-40% 41-50% 51%+ What new technology have you implemented since the start of the pandemic? What changes have you made since the start of COVID-19 that you will continue with after? Are you or your staff taking or planning on taking any online CE courses during this time? Yes No What types of online CE courses are important? (check all that apply) RACE-approved medical Practice management Other non-medical Other (please specify)Other (please specify) Did you normally attend industry conferences/events? Yes No Are you planning on attending live industry conferences/events in next 6 months? Yes No Would you participate in equivalent virtual conferences/events if available? Yes No What is working well for your practice that you would like to share? What resources or initiatives have you used that you believe others could benefit from? What kind of information would help you most professionally? How are you working with your vendors and suppliers during this period? (Consumables/supplies) Reduced purchasing Same purchasing Increased purchasing How are you handling planned capital investment/equipment purchasing? Moving ahead as planned Delayed until later this year Delayed until 2021 Delayed indefinitely/cancelled Other (please specify)Other (please specify) Have your clients' buying habits changed? Yes No How have the buying habits of your clients changed? (check all that apply) Increased Decreased They are only buying preventative medicines (flea, tick, heartworm, etc.) They are only buying pet food Other (please specify)Other (please specify) How are you handling delivery of food and medicine? (check all that apply) In clinic purchase/pick-up Curbside pickup Free delivery Paid delivery Postal service delivery Other (please specify)Other (please specify) What are you doing personally to cope during this pandemic? (Exercise, meditation, avoiding negative news, etc.) If you are human, leave this field blank. Submit
