COVID-19 Survey COVID-19 Survey We want to help get through this crisis, and we need your input. This is an unprecedented time we are living through and there is a lot of uncertainty around how COVID-19 is impacting our industry. We want to provide information and support to help you get through this. The best way for us to do this is to gather feedback on how practices across the country are being impacted. Please take a moment to respond to this very important survey so we can share common insights to benefit everyone. We are all in this together. Our hope is that sharing your challenges, your strategies and your needs just might be the best way we can all help each other get through this. What state/province are you located in? * AlabamaAlaskaArizonaArkansasCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFloridaGeorgiaHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaOhioOklahomaOregonPennsylvaniaRhode IslandSouth CarolinaSouth DakotaTennesseeTexasUtahVermontVirginiaWashingtonWest VirginiaWisconsinWyoming---------AlbertaBritish ColumbiaManitobaNew BrunswickNewfoundland and LabradorNorthwest TerritoriesNova ScotiaNunavutOntarioPrince Edward IslandQuebecSaskatchewanYukon What is your primary role? * Practice owner Veterinarian Veterinary technician Practice manager Receptionist How many people work in your practice/clinic/hospital? Is your practice/clinic/hospital open for business during the pandemic? Yes No Has there been any change to your hours? No, same hours Yes, reduced hours Yes, extended hours Yes, emergencies only Yes, other (please specify)Yes, other (please specify) Are you currently offering home visits/house calls? Yes No Have you laid off any staff? Yes No How many staff have you laid off? How are you handling appointments? Walk-in Curbside drop off House calls Telemedicine/virtual Other (please specify)Other (please specify) What precautions are being taken to protect staff and clients? Following all public health guidelines Restricting client access to the clinic Supplying staff with PPE Testing staff for COVID-19 Taking temperature of staff Additional disinfection of public areas Additional disinfection of staff areas Other (please specify)Other (please specify) Was there a negative impact on your revenue for March? Yes No I don't know What percentage revenue decline did you see in March? 0-10% 11-20% 21-30% 31-40% 41-50% 51%+ What are your revenue expectations for April versus March? Same Better Worse What are your revenue expectations for May versus April? Same Better Worse How are you communicating/staying in touch with your clients? Phone Text Email Facetime Zoom Telehealth veterinary software Facebook Twitter Instagram Website Mail Are you or your staff taking or planning on taking any online CE courses during this time? Yes No What types of online CE courses are important? RACE-approved medical Practice management Other non-medical Other (please specify)Other (please specify) What is working well for your practice that you would like to share? What resources or initiatives have you used that you believe others could benefit from? What kind of information would help you most professionally? How have your purchasing habits changed for consumables/supplies? Reduced No change Increased How have your capital investment/purchasing plans changed? Moving ahead as planned Delayed until fall Delayed until 2021 Delayed indefinitely/cancelled Other (please specify)Other (please specify) As a veterinarian, what are you doing to assist in the fight against COVID-19? Donating equipment like ventilators Donating surgical masks and other PPE equipment Rationing drugs such as anesthetics or opioids Other (please specify)Other (please specify) Have you noticed a change in the buying habits of your clients? Yes No How have the buying habits of your clients changed? Increased Decreased They are only buying preventative medicines (flea, tick, heartworm, etc.) They are only buying pet food Other (please specify)Other (please specify) How are you handling the sale of food and medicine? In clinic purchase/pick-up Curbside pickup Free delivery Paid delivery Postal service delivery Other (please specify)Other (please specify) What are you doing personally to cope during this pandemic? (Exercise, meditation, avoiding negative news, etc.) Submit
