#Center for Supportive Relationships

Beyond De-Escalation: Connecting With Calmness

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Beyond De-Escalation: Connecting With Calmness

June 16, 2022

Talking with upset clients and stressed colleagues can feel like tiptoeing through a minefield. In this highly interactive session from Dr. Eran Magen, you will learn how to be more effective and more relaxed when talking with clients and colleagues who are experiencing strong emotions such as stress, frustration, anxiety, or anger.

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