Why good communication is key to good veterinary practiceSeptember 27, 2016Good communication underpins every aspect of good veterinary practice. It can increase after-care compliance, enhance pet owner satisfaction and most importantly better pet health outcomes. Yet investigations into unprofessional conduct in the veterinary profession are often the result of communication breakdown.
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How to talk to clients about pet cancerAugust 31, 2016Client communication is an important part of what we do daily as veterinarians. When a cancer diagnosis has been made, this communication can be challenging in many respects due to the emotional shock of diagnosis, preconceived notions about cancer and cancer therapy, and difficulty with end-of-life discussions.
Why is it so hard for veterinarians to say, "I don't know?"August 11, 2016Why is it so hard for us to say, “I don’t know”? As veterinarians, we’ve studied for 19 years or more. We’re highly educated, trained and experienced. We have to make critical calculations for medication dosages, or where and what to cut in surgery.
