Behavior basics for the emergency clinician and technicianJanuary 22, 2018Emergency and/or critical care workers are often faced with urgent cases and fast paced environments. Unfortunately, this setting is not always conducive to caring for patient's emotional needs. Here are some easy ways to help patients in even the most trying situations. 1. Keep patients with their owners as long as possible. Being in an unfamiliar environment can cause fear. Having a familiar person there is one way to help minimize fear, and therefore, anxiety and stress. 2. Control pain. Pain can contribute to fear, anxiety, and stress. (Remember, acepromazine is contraindicated for treating anxiety and aggression.1) 3. Provide a comfortable kennel. Providing adequate bedding goes a long way for patient comfort. Provide lots of padding for large dogs. Inexpensive bolster beds are easy to wash, and small dogs usually love them. Cats like to hide. Provide a box, or cover part of the kennel with a towel or blanket. Giving cats their own, quiet space in the clinic will help lower their stress levels.4 4. Keep things quiet. If there is a howler in the hospital, do something about it. Not only for the howler's sake, but for the rest of the hospital's sake, as well. Humans included. …
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