VPN Plus+ ExclusiveHow the 7-step Pathway to Accountability can transform your teamJanuary 1, 2025The Pathway to Accountability is a seven-step process designed to set your receptionist (and other team members) up for success. While not every situation requires all seven steps, you’ll find them invaluable for tackling the more challenging and complicated expectations in your practice.
SPONSORED CONTENTThe Case for Year-Round Heartworm Prevention and Affordable OptionsVeterinarians are often more than just clinicians - they’re advisors, educators, and, increasingly, financial counselors. In today’s economy, pet owners may hesitate to invest in year-round prevention due to budget constraints; but, skipping even a few months of heartworm protection can have serious consequences. + Learn More
Phone frenzy? Seven ways to cut call volumeNovember 25, 2020Front-desk teams are struggling to answer the onslaught of calls to schedule the three-month backlog of checkups and elective procedures, refill medications, and curbside arrivals.
