#Legal

What to do with a bad online review

January 3, 2020

Social media is both a blessing and a curse. Promoting your practice this way can be fast, fun, and inexpensive. But social media also provides disgruntled clients with a platform to complain publicly about you, even when the merits of their complaints are specious or entirely wanting. Negative reviews can damage your reputation, your practice’s good name, and the bottom line. They also can be extremely stressful. This is especially so when the review …

Why the Bureau of Health Care Services v. Dr. Pol is so important

January 12, 2018

Any time you have an aggrieved owner in your practice, you face the potential for a veterinary board investigation and immediate risk to your veterinary license. Veterinary boards represent the greatest threat to your right to practice your profession, which is why it’s vitally important that you do everything in your power to ensure that your state regulator conducts its proceedings to the highest standards of justice.
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