Coping with shockingly bad client behaviorMarch 28, 2022Everything has changed. Whether we are still curbside or taking clients in one at a time, most of us are still laboring under the pandemified conditions we have been forced to adopt.
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VPN Plus+ ExclusiveTattoos and don'ts?March 17, 2022By Patty Khuly, VMD, MBAWe all have our views on the subject: electing to dress, cut our hair, and otherwise alter our appearance in accordance with these. Some, however, seem ever determined to impose their personal standards on others.
Adoptions are simply a hazard of the jobFebruary 18, 2022Instead of investing our time taking care of ourselves in ways we know we should, our natural inclination often leads us to lean even harder into our work—even when we are not being paid for it, even when it dearly costs us.
VPN Plus+ ExclusiveWhy branding in veterinary medicine matters more than everFebruary 16, 2022By Patty Khuly, VMD, MBAWhile it may be troubling, even insulting, to be referred to in terms so crassly commercial, brands and branding are extremely useful tools to help guide your career, focus your efforts, achieve your goals, and–most importantly, I’ll argue–enhance your enjoyment of veterinary medicine.
Vet med's New Year's resolutions for 2022February 8, 2022All in all, 2021 wasn’t so terrible, was it? It was no cakewalk, but it certainly did not rise to 2020 standards of deplorability.
VPN Plus+ ExclusiveHiring challenges? Don't forget new gradsJanuary 20, 2022By Patty Khuly, VMD, MBAWe used to ask ourselves, “Do we really need more team members or do we need to make our existing team members work more efficiently?” At this point, most of us no longer need to interrogate our team’s efficiency; we’ve officially crossed that line into the realm of, “Absolutely no question. I need warm bodies.” When so many of our team members have been out sick with Omicron, the flu, etc., the crunch has never felt more desperate.
What's your work-fashion personality?December 29, 2021For some, professional attire is still highly personal. Styles in a clinic may range from traditional to more individual.
Streamlining your workflow in six stepsNovember 17, 2021If you work in retail veterinary medicine of any type, you are no doubt familiar with feeling overwhelmed by chaos.
Overworked? You might want to blame poor productivity; not pandemic puppiesNovember 4, 2021If work seems busier, it probably is; however, if you think this is the result of an increase in puppy ownership, you may be mistaken.
VPN Plus+ ExclusiveCompassion without the fatigueSeptember 23, 2021By Patty Khuly, VMD, MBANever before, it seems, have we been forced to contend with such problematic client conduct.
