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Why Wellness Plans Are Great for Your Vet Practice

Wellness plans help clinics provide top-notch preventive care for patients while boosting client loyalty and satisfaction.

10 Provisions That Protect Your Veterinary Client List

What to put in your employment contracts with your associate veterinarians.

How to Achieve Veterinary Team Success Through Synergy

Tips to make your veterinary practice run more smoothly.

Could Your Veterinary Records Get You in Trouble?

Paperwork might be a pain, but if it's not done correctly, that pain can be so much worse.

Use the 3 Strikes Method to Deal with Difficult Clients

From clients who always ask to pick up prescriptions after you close to no-shows, here's how to (politely) deal with them.

Some States Look to Allow Noneconomic Damages Against Vets

Allowing for recovery of noneconomic damages would place an enormous burden on veterinarians by raising the costs of veterinary insurance," wrote the AVMA.

Veterinary Social Work Program a Success for this Vet Hospital

The Pittsburgh Veterinary Specialty and Emergency Clinic recently hired a veterinary social worker to help staff and clients with mental health issues and grief counseling.

Study: Pet Owners More Satisfied with Clinics That Play Classical Music

The study also found owners reported less pet anxiety and aggression with dogs in an exam room versus out in the waiting room.

The Implications of Being Candid with Veterinary Clients

And how to mitigate the risk of it.

Is Corporate Practice’s 'Cookie Cutter' Model Better for Pet Patients?

A look at the pros and cons of corporate veterinary practice's practices.

Why Following Payment Card Standards Matters to Your Vet Practice

Not complying with Payment Card Industry Data Security Standards (PCI DSS) rules could lead to lost revenue and worse.

Why You Need to Embrace Digital Communication in Your Vet Practice

It's time to ditch postcard reminders. Look into texting and emails to communicate with your patients.

How One Vet Clinic Improved Parasite Compliance

Meghan Bingham, CVPM, of West Alabama Animal Clinic in Houston has 76 percent of her pet patients leaving with flea, tick and heartworm preventatives.

Equal Pay for Equal Work in the Vet Practice

Federal courts clarify “equal pay for equal work” in the veterinary setting.

How Vets Can Help With Opioid Crisis

From owners abusing pets to get access to vet-prescribed drugs to animals ingesting substances, veterinarians have to take many precautions to help with the drug and opioid crisis.

One Vet's View of this Year's Conferences

Fear and loathing in Las Vegas, Orlando ... and anywhere else veterinarians convene.

Why You Need Emotional Intelligence

This vital soft skill is one every veterinarian should master.

How to Reignite Your Vet Team’s Passion ... for Poop

Encouraging internal parasite screening makes for healthier pets and more income for your veterinary practice.

Helping Clients See Their Pet's Health Issues as Their Own

How to tell clients "If you had this problem, you’d seek relief, STAT!" and compare it to their pet's problems.

How to Distinguish Your Vet Practice to Attract Clients

Four marketing tips for your veterinary practice to try.

Is Your Vet Practice a Destination Practice or Irksome Errand?

Six customer service tips to make your clients enjoy coming to your practice.

How Do You Manage Conflict in the Vet Practice?

Two scenarios, five conflict management styles.

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