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What You Should Know About Emotional Support Animals

And how you can help your clients find out where they can register their pet as an emotional support animal.

Why Good Communication is Key to Good Veterinary Practice

And how it improves client compliance.

Should I Allow Cell Phones in the Vet Clinic?

Some things to consider.

6 Tips for Managing Chronic Conditions in Pets

What to say to your clients.

How to Succeed in the Vet Practice and in Life

Find out the differences between successful people and unsuccessful people from author MaryEllen Tribby.

Gotta Catch 'Em All: How Pokémon Go can Lure in New Clients

Take advantage of the various features of this smash-hit game.

How Do I Talk to the Practice Owner About Not Giving Discounts?

Talking about why discounts hurt the practice's finances may not get you very far.

Viewpoint: JAVMA Editor Disparaged COE Critics

More commentary on "An Open Letter to the Veterinary Community About COE Standards."

How Can I Keep My Star Employee Without Paying Him More?

If your finances don't allow for pay raises, find out what benefits or perks your employee might want instead.

When Veterinarians Make Mistakes

"They don’t call medicine 'a practice' for nothing."

How the 'Gig Economy' Affects the Future of Veterinary Industry

Freelancers can offer veterinary practice owners a chance to fill in the gaps of their business without the same costs.

How is Your Veterinary Practice Business Doing?

Find out what factors you need to look into to determine your practice's success.

I’m Terrified of Conducting Job Interviews

Don't like the hiring process? Here are some interview questions and tips to help you get through it.

Discover the Silver Lining in Cloud-Based PMS

Cloud-based practice management software has a number of benefits.

Why You Should Offer Day Admissions at Your Vet Practice

For one, it'll make you a superhero to your clients.

Why is it so Hard for Veterinarians to Say, “I Don’t Know”?

Here are 4 tips to help you learn how to say it.

10 Things You Need to Purge From Your Vet Hospital Right Now

Outdated posters, mercury thermometers and dust bunnies are a few of things that may make your clients think less of you.

Assessing Your Veterinary Practice’s Leadership

Do you have the characteristics of a leader? Find out.

Why is Veterinary Nutrition Different?

One veterinarian asks why the American College of Veterinary Nutrition (ACVN) is a closed association. The ACVN responds.

Are You Creating “Experience Appointments?”

How you can take cues from other industries to give your customers a service that is an experience.

How Well Do You Manage Your Time?

Figuring out what kind of time waster you are can help you think about ways to improve in the vet practice.

Why You Should Fight Pet Fright with Fear Free Vet Practices

Fear Free certification strives to create a stress-less encounter.

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