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One Vet's View of this Year's Conferences

Fear and loathing in Las Vegas, Orlando ... and anywhere else veterinarians convene.

Why You Need Emotional Intelligence

This vital soft skill is one every veterinarian should master.

How to Reignite Your Vet Team’s Passion ... for Poop

Encouraging internal parasite screening makes for healthier pets and more income for your veterinary practice.

Helping Clients See Their Pet's Health Issues as Their Own

How to tell clients "If you had this problem, you’d seek relief, STAT!" and compare it to their pet's problems.

How to Distinguish Your Vet Practice to Attract Clients

Four marketing tips for your veterinary practice to try.

Is Your Vet Practice a Destination Practice or Irksome Errand?

Six customer service tips to make your clients enjoy coming to your practice.

How Do You Manage Conflict in the Vet Practice?

Two scenarios, five conflict management styles.

When to Shift from Veterinary Clinician to Counselor

Focusing on compassion when your client's pets are dying can go a long way.

Why Pet Insurance is a Win for Vets and Pets

It's up to veterinarians to explain why pet insurance is a must for pet owners.

10 Inventory Myths and Mistakes

Having more inventory than needed costs your veterinary practice money, not only to buy the products but also to manage them.

5 Reasons Why You Should Think Like Your Vet Clients

And 5 reasons it matters that you do.

Why Vets Need to Change With the Times

Embracing the Fear Free concept and communicating the value of veterinary care are a few things veterinarians need to do.

What Not to Ask Veterinary Applicants

Asking about age or previous salary can land you in hot water.

Understaffed? How to Stay Productive in the Vet Practice

Six ways to work smarter, not harder.

How to Help Clients When Pets Are Diagnosed with Life-Ending Disease

How the veterinary team plays a key role in assisting patients and clients.

Why Practicing Best Medicine Helps Pets and Vets

“I always recommend the highest level of care, and only the pet owner can decrease that level of care.”

The 7 Top Challenges Facing Veterinary Medicine in 2017

From reduced private independence to the lack of inclusivity, the veterinary profession faces some tough challenges going forward.

How to Prevent Last-Minute Pet Medication Emergency Refills

Use these 7 strategies to help your clients get on top of pet medication refills.

How to Run a Veterinary Back Office From Your Front Pocket

How one vet uses mobile apps to stay organized and improve cash flow.

How to Avoid Costly HR Pitfalls in the Vet Practice

10 tips to follow.

10 Ways to Make Your Vet Practice's Website Shine

Impress your clients with a website that is user- and mobile-friendly.

How to Talk About End-of-Life Care for Pets

When talking to pet owners about end-of-life care, look beyond the patient’s medical condition.

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