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How Many Vet Visits Does a Puppy Need

Find out how often should you take your puppy to visit the veterinarian and why.

Managing the Microchip Mess

And the menace of unchecked free market rivalry.

How to Support Your Veterinary Receptionist

Your receptionist is your greatest asset. Make their job easier so they can spend more time giving your veterinary clients the service they deserve.

How Apologies Can Come Back to Bite You

If you make a mistake in your veterinary clinic, should you apologize? David Carser, BVSc, president of the Veterinary Defence Association, gives his advice.

24 Hour Emergency Vet Clinics

Everything you need to know about emergency veterinary clinics and the veterinarians that run them.

What to do When You Make a Mistake in Your Vet Clinic

Use the "T.E.A.M" approach.

Why You Should Use This Phrase: Guilt Will Come

How it will help your clients through the euthanasia process.

Typical Veterinary Services

What goes into a pet’s initial veterinary visit? Find out.

How to Use Digital Tools to Enhance Your Veterinary Business

Here are 5 tips to leveraging the advantages of digital media to benefit for your practice.

The Power of a Phrase: How are YOU doing?

Veterinary clients that suck up your time shouldn't keep you from checking in on your more peaceful clients.

Go Pink?

What should veterinarians wear to work? Frivolous personal choices can yield perfectly professional results.

Why Veterinarians Expect More From Diagnostic Equipment

And how technology providers are meeting that demand.

Does Your Service Match Your Medicine?

Here are 7 easy-to-implement ideas that create excellent service in your veterinary clinic.

How to Put Fear Free Practices to Use During Procedures

Use these Fear Fear techniques for hospitalization, anesthesia and surgery.

Why You Need to Walk a Mile in a Pet Owner’s Wallet

Four tips to make the "payment" talks with clients less painful.

No Obamacare for Pets Either

Thoughts on an HuffPo opinion piece "No NHS for Animals."

Are You a Financial Slacker?

Here's how to gain control of your finances.

How Integrative Medicine Can Change Your Veterinary Practice

Find out how this field offers new services, increases customer service and patient care, and improves the bottom line.

Is it a Dog-Eat-Dog World in the Veterinary Field?

When competition yields conflict, it isn't a good thing.

Have You Tried Open Book Management in Your Vet Practice?

Why it will motivate your veterinary team to succeed.

How to Discuss Costs of Preventive Care With Your Veterinary Clients

What you and your team say can affect whether your clients say "yes" to preventive care treatments.

Pregnant Veterinary Staff? Follow These HR Rules

What you need to know about pregnancy in the veterinary workspace.

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