Ever thought to yourself, “I wish we had more ‘A’ clients? What is an ‘A’ client? Join Stith Keiser, veterinary practice owner and CEO at Blue Heron Consulting, and Mary Rothlisberger, ACAS, MAAA, of Trupanion as they explore, and quantify, six specific behaviors of A, B, and C clients and discuss strategies for encouraging more ‘A’ client behavior, ranging from how often clients visits your practice, to their compliance on preventatives, to their average annual spend. Approved by RACE for 1 CE hour for veterinarians and veterinary technicians. March 4, 2020 at 2 PM Eastern
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