Tips on how to get your schedule backDecember 29, 2023Client service representatives (CSRs) and veterinarians need to create guardrails that let them organize patient care for efficiency. Here are top strategies that may have you sighing with relief, too.
Education Center - SponsoredA "new frontier" for in-clinic veterinary cancer screeningby • ZoetisCancer screening can be a stressful time for clients. However, deep learning artificial intelligence (AI) is changing the game for cytology. AI Masses – a new addition to Zoetis’s Vetscan Imagyst® platform – offers veterinarians analysis of potentially cancerous cells at the point of care, for more timely and individualized diagnosis and treatment.
Embracing change is your superpowerDecember 21, 2023"To be a good businessperson, a good practitioner, or a good staff member, the ability to change and keep current is imperative. We must embrace new ideas, even when it is uncomfortable to do so."
The 411 on veterinary scribesDecember 20, 2023This outsourcing of charting tasks, with the use of veterinary scribes, can significantly alleviate the burdens associated with the process, allowing veterinarians to focus on their core responsibilities.
How to grow your own practice managerDecember 20, 2023Too often, a superstar employee is promoted to manager and has no idea where to begin. Help new team leaders and managers succeed in their new roles with these strategies.
Reducing environmental 'paw print' aim of new recycling programDecember 4, 2023VetCycle recycles cleaning products, personal protective equipment (PPE), and pet items, such as muzzles, leashes, and brushes, among others.
Working with pharmaciesNovember 24, 2023Online and retail pharmacies are options for acquiring pet medications. Reduce the risk of prescription errors by building collaborative working relationships with external pharmacists for the benefit of patients, clients, and your practice.
A peek behind the lab service curtainNovember 14, 2023Vendor management is not yet a common term in veterinary business, yet is an integral part of everyday practice. Managing and balancing vendor costs with value received is critical, but knowledge and successful strategies are often quiet, internal secrets.
5 steps to shorter, effective scheduling callsNovember 8, 2023Client service representatives spend four to six hours a day on scheduling tasks. With staff shortages and high call volumes, they need to shorten and make calls more purposeful.
From vision board to visionary practiceNovember 1, 2023Mike Cao, DVM, shares how the Irvine Valley Veterinary Hospital (IVVH) remains unique in the growing arena of corporate-owned practices.
Bettering the emergency vet through disruptionOctober 31, 2023Communication increases trust and promotes satisfaction among everyone in the practice. Emergency clinics need to listen and enact changes that shift the industry for the better.
