Will AI affect veterinary radiology?June 10, 2024With a naturally demanding profession, veterinary radiologists are all too often overworked and could greatly benefit from additional resources that help make their jobs more efficient.
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Optimizing the practice with cloud technologyJune 8, 2024Veterinary practices are encouraged to consider their current network infrastructure and explore opportunities for enhancements that could further improve practice management and client service.
Reduce burnout for your frontline teamJune 7, 2024Signs of burnout include decreased productivity, increased mistakes, absenteeism, and loss of interest in work. Make the work enjoyable and efficient with these job enhancements.
Are worker cooperatives the future of the vet industry?June 5, 2024Essentially democratizing the workplace, this business model gives power and governance to the workers by making them owners.
8 ways to find time for staff trainingMay 6, 2024Finding time for training and learning will get your employees less stressed and more productive, and your practice growing
How independent veterinary practices are winning with clientsApril 26, 2024Often, clients turn to independent veterinary clinics for a more personalized and attentive approach to pet care, without the constraints of corporate protocols.
OSHA compliance for beginnersApril 23, 2024By understanding the importance of identifying hazards, creating and implementing a safety plan, and training the team by putting actionable steps into motion, you can create a safer work environment and protect your facility from potential violations.
Designing your surgical suiteApril 8, 2024Good surgery suite design can aid in better ergonomics for surgeons, and, in some cases, improve a provider’s stamina to an extent that it allows them to accept more appointments.
New mentorship program supports ACVIM diplomatesApril 3, 2024For six months, mentees are set to complete online learning modules focused on professional skills such as stress management, leadership, mentorship, team building, and budgeting.
What vet medicine can take out of a military playbookMarch 20, 2024Over the past decade or so I've witnessed the rising popularity of a practice style I've snarkily termed "frogmarched" vet care; To force (someone) to walk forward by holding and pinning their arms from behind. In its most effective manifestation, clients are shuttled through a scripted process involving rapid-fire assessments and minimal human interaction. The goal is to increase productivity and maximize profitability by minimizing time-consuming client-staff interactions. In this way, patients are attended more quickly, and clients' wait times are curtailed. Here is how it works in emergency care settings, where it is most often employed: Upon presentation, receptionists immediately convey basic client and patient details to triage technicians, who then assess the patient, confer with the attending veterinarian, devise a plan, present it to the client (via vet or tech), and provide an estimate (via reception or tech). Reception will collect payment or ensure a quick AMA kiss-off if the client is unable or unwilling to comply with the terms proposed. This way, clients are effectively vetted for financial enthusiasm and capacity up front with minimal in-person interaction, so the clinic avoids unduly expending limited space and personnel resources on less profitable cases. When deployed to perfection, this …
