Slow is smooth in client communicationOctober 21, 2026Veterinarians perceived as hurried lose client trust, even when the medical care itself is unchanged.
Education Center - SponsoredBringing specialist level interpretation in-clinicby • Zoetis DiagnosticsImagine a busy weekday morning in a typical small animal clinic. The appointments are fully booked, the phones are ringing, and in comes Yogi, a five year old terrier mix whose owners are clearly worried.
How CE helps form vet tech professional identitiesOctober 20, 2026This National Veterinary Technician Week, let's explores how continuing education (CE) can drive professional identity, improving staff retention, role clarity, confidence, and professionalization among veterinary technicians.
One vet's approach to efficient AI useOctober 20, 2026Veterinarians and pet owners work together to keep pet companions happy and healthy. As we move into the future, AI remains a part of the team, and we need to help shape it, so it plays a trustworthy role in the practice.
VPN Plus+ ExclusiveIs silence golden when it comes to reporting colleagues?September 30, 2026By Patty Khuly, VMD, MBA
Teleconsultation brings specialist support to every practiceSeptember 25, 2026Veterinary teleconsultation connects the managing veterinarian with a board-certified specialist for case-specific clinical guidance, delivered either in real time or within a defined turnaround window, all without the client leaving the general practice.
The case for the veterinary sabbaticalSeptember 23, 2026'The irony is our profession has become increasingly concerned with burnout while remaining surprisingly uncomfortable discussing one of the most effective ways to interrupt it: prolonged time away from the work itself.'
Building trust around costsSeptember 23, 2026Discuss insurance, third-party payment tools, and financial planning in a clear, compassionate way that supports informed decision-making without adding pressure or discomfort.
The next leap in veterinary AI: Clinical companionsSeptember 23, 2026General-purpose AI tools can produce polished, confident answers in seconds, but in clinical medicine, confidence is not the same as reliability. A tool that sounds authoritative but draws from unclear, outdated, incomplete, or nonveterinary sources can create more risk than value.
Courageous conversations: A function of a purpose-driven team, part 2September 22, 2026Before entering a difficult exchange, pause. Ask yourself: Is this a difference in preference, or a pattern affecting trust? Am I reacting or responding? What outcome am I truly hoping for?
