How we abuse ChatGPT (and how not to)December 2, 2025In this column, Dr. Khuly presents the AI tool's limitations and shares some tips on how you can avoid it making you "less of a vet."
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9 ways to create moments of caringNovember 18, 2025In this month's column, Wendy Myers shares practical tips you can implement in your clinic to create moments of caring that impact patient care and client loyalty.
VPN Plus+ Exclusive'How' (not 'will') AI replaces veterinariansNovember 12, 2025By Patty Khuly, VMD, MBAMuch virtual ink has been spilled on the subject of AI’s threat to our professions. Whether we’re discussing computer engineering, accounting, or the allied medical professions, the promise of change is upon us. Artificial intelligence has substantially changed us already. The question is: Will it merely alter our job descriptions…or pull the rug out from under us altogether?
The mirror of accountability in the clinicNovember 1, 2025Together, we will explore the traits that define accountability, identify common biases that undermine it, and outline actionable strategies for building personal accountability.
VPN Plus+ ExclusiveYou may think you are 'just' an assistant, but you are a leaderOctober 14, 2025If you think your role is too small, too behind the scenes, too under the radar to matter, you are wrong. The people you serve don’t see your title. They feel your presence. The pets you handle don’t care about your name badge. They remember how you treated them. The teammates around you aren’t inspired by your job description. They’re inspired by your attitude.
VPN Plus+ ExclusiveFrom Marlboro Men to Barbie pink: the gender flip in vet medSeptember 17, 2025By Patty Khuly, VMD, MBAWe all know it’s true: Some clients won’t take advice from women the same way they would from men. Within the profession, gender balance might even help alleviate burnout: With more diverse problem-solving approaches, team dynamics improve, and everyone’s burden gets lifted.
What to say when clients ask for prescriptions to outside pharmaciesSeptember 11, 2025In this column, we help you create a proactive communication strategy that lets you stop the slippage of prescriptions to outside pharmacies.
How to handle the very 'worst' days in practiceSeptember 3, 2025"If you are even in need of a helping hand and a shoulder to cry on, help is to be had. Never forgo the help of a colleague, friend, family member or professional ... Nothing is ever so bad it can’t be managed."
5 emotional triggers in the vet workplace (and how to defuse them)July 30, 2025Dr. Patty Khuly offers advice on looking at the sources of burnout, recognizing and addressing them before they impact your career, family, and well-being.
Do you have a killer warning shot?July 24, 2025Dr. Greg Bishop shares the secret to transforming tough client conversations into five-star moments. His advice? A simple, proactive heads-up. Learn how a thoughtful warning before delivering hard news can defuse tension, foster trust, and keep tempers from flaring in the parking lot.
