Euthanasia: Not the worst part of the jobJanuary 22, 2024"The biggest threat to the veterinary psyche is not over the death of animals. It has more to do with their humans."
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Tech disrespect and the rise of unionsDecember 26, 2023This month's column discusses the systematic ways in which our über-hierarchical profession too often relegates veterinary nurses-slash-technicians to roles several rungs below their veterinary-degreed colleagues.
5 steps to shorter, effective scheduling callsNovember 8, 2023Client service representatives spend four to six hours a day on scheduling tasks. With staff shortages and high call volumes, they need to shorten and make calls more purposeful.
Tips gleaned from decades of being a veterinarianNovember 7, 2023"Treat pets like its parent is right there looking over your shoulder."
The future of vet med in a multicultural worldNovember 1, 2023Being a capable veterinarian is not just about having well-honed clinical skills or encyclopedic medical knowledge—it is also about effective communication with a multicultural clientele.
How best to survive a license complaintSeptember 22, 2023Although a license complaint from their state’s veterinary board is among the few things every veterinarian fears more than almost any other professional calamity, it is rare for veterinarians to lose licensure as a result of a complaint.
Connecting with clients as a pet parentSeptember 12, 2023Why not better your client communication by sharing personal experiences as a pet parent?
Do you need a practice culture makeover?June 14, 2023How is the culture in your practice? If you are not sure, try this simple exercise: Select five words that best describe your workplace and how it feels to work there (Be fair!). Then think about the words themselves: Are they positive, negative, or neutral?
VPN Plus+ ExclusiveA perspective against private equityJuly 7, 2022By Patty Khuly, VMD, MBABy the end of this column, I hope to explain the essence of private equity investing well enough to show there is nothing defensible (or even capitalist) about it. Even if you are one of the few fortunate veterinary practice owners likely to benefit enormously from it—trust me, there is nothing to love beyond what it does for your personal bank account. (I begrudge you not one penny of it. You have earned it!)
VPN Plus+ ExclusiveTattoos and don'ts?March 17, 2022By Patty Khuly, VMD, MBAWe all have our views on the subject: electing to dress, cut our hair, and otherwise alter our appearance in accordance with these. Some, however, seem ever determined to impose their personal standards on others.
