The 9 unexpected struggles of an ex-ownerMay 30, 2025Dr. Khuly shares her realizations one year into learning to be an associate veterinarian all over again.
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VPN Plus+ ExclusiveTop 10 life hacks for veterinarians courtesy of an AI botMay 29, 2025By Patty Khuly, VMD, MBANo tool has afforded me so many insta-hacks as ChatGPT. This and other AI bot-based tools are every industry’s most conspicuous work hacks, but they’re still undoubtedly under-leveraged—especially in red med. In fact, I can promise if you are not using it every day you are definitely missing out.
VPN Plus+ ExclusiveTech Talk: NAVTA surveys say some things change, some stay the sameMay 22, 2025By Beckie Mossor, MPA, RVTThe National Association of Veterinary Technicians in America (NAVTA) 2024 Demographic Survey provides an opportunity to better understand the current veterinary technician landscape and a valuable opportunity to compare the profession’s evolution since the 2022 survey.
Alcoholism and addiction in vet med: 6 myths on substance abuse in veterinariansMay 21, 2025Dr. Patty Khuly offers some helpful info on the 'pervasive' problem of alcoholism and addiction in the industry, including a brief list of myths regarding the average drug- and alcohol-addicted veterinarian.
A tribute to a veterinary dentistry pioneerMay 19, 2025In his latest column, Dr. John R. Lewis celebrates the career of a retiring colleague and recognizes the invaluable work vet techs and nurses do on the frontlines.
Unlocking efficiency: How to lead and empower teams to embrace new technologyMay 13, 2025Learn how you can leverage digital solutions to create a more positive environment for everyone—veterinary teams, support staff, pet parents, and, most importantly, pets.
VPN Plus+ ExclusiveFront desk fallout: why CSRs burn out fasterMay 13, 2025CSRs carry the emotional weight of client expectations and often deal with the fallout of complex or even abusive interactions. In addition to the increasing demands of digital communication—answering emails and texts, managing online reviews, and fielding social media messages—it becomes clear the role of modern the CSR is highly complex.
Building trust: The key to better veterinary careMay 12, 2025Dr. Greg Bishop explains how clear communication and emotional awareness can help establish trust and improve client compliance, patient interaction, and practice efficiency.
Empowering your front desk team with AIMay 10, 2025Discover how AI can transform front desk operations—freeing up your team to focus on client service and patient care.
How to better utilize vet techsMay 8, 2025Proper utilization of non-veterinarian team members enables better communication, trust, efficiency, and shared workloads that aid in elevating patient care in many ways.
