How to organize your dental scheduleSeptember 6, 2022Talk with your team about ways to streamline admissions, budget procedure time, and set clear expectations for clients. You and your clients deserve smooth, efficient check-ins.
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VPN Plus+ ExclusiveInstagram 101: How to Easily Start and Manage an Instagram Account for Your ClinicSeptember 2, 2022Cheyanne Flerx will give you a quick crash course on using and navigating Instagram. She'll also share the difference between Facebook and Instagram, what to post to Instagram, and provide an action plan so you can launch your Instagram account ASAP!
The importance of a clinic's Google reviewsAugust 10, 2022Suppose your friends recommend a business to you. What is your first reaction besides asking what their favorite reasons for going there were? To look it up online, right? In this day and age, the world relies heavily on the internet, so make sure to leave a positive impression! Pretty much any business, or even person, can be searched on the internet and something pops up related to them in the results. Using your internet reviews to your advantage can help you learn some things about your business and even improve your clientele
How to talk to clients about pet insuranceAugust 10, 2022In recent years, pet insurance has really taken off and there seem to be more choices of policies than ever before. The myriad options can make it challenging for veterinarians to talk to their clients about what suits them best. Still, their opinions matter and they are often the link between pet owners and insurance companies, so these talks will happen. After all, pet insurance is a solution to combat occupational stress and provide a financial planning solution for pet parents.
Why you should pre-plan your practice exitAugust 9, 2022Let’s start by talking about exit planning. When you think about this term, what does it represent to you? Many will perceive it means they are ready to sell tomorrow, but it is not absolutely true. Whenever you consider starting a business, and no matter the phase of business you are in, an exit plan is vital to your future success. Practice owners are waiting until they are tapped out, exhausted, and ready to get out as quickly as possible. This creates a tremendous amount of stress on what they receive for the sale of their practices and the likelihood of selling to another veterinarian is low.
Create the employee personal blueprintAugust 9, 2022By definition, a blueprint is a plan or template put on paper. In this case, a personal blueprint is a template created based on three-month, one-year, and three-year career and personal goals. A plan for how to achieve the goals and a place to voice what roadblocks may stand in the way. Writing down goals makes them almost tangible. It becomes a different level of commitment made by both of you—the team member and you, the manager.
The arrogance of sexist business beliefsAugust 9, 2022While women dominate current veterinary school classes, they still represent a paltry number of leadership positions. The first woman to be elected AVMA president was Dr. Mary Beth Leininger in 1996; the first woman to serve as AAHA president was Dr. Linda Merry in 1989.
Seven strategies to improve vaccine complianceAugust 8, 2022A client says, "I’m just here for the rabies shot, Doc,” a client says. When a pet owner chooses services below your standard of care, the patient risks exposure to diseases and parasites. Practice health also suffers.
Not all feedback is created equalAugust 3, 2022Have you ever given feedback to someone and it went completely wrong? Did they scream and yell at you, or did they take it and grow from it? Giving feedback can be difficult or rewarding to the receiver, so you will always want to make sure it is impactful!
Five metrics veterinary practices should trackAugust 2, 2022When most veterinary staff members consider key performance indicators (KPIs), they often think about long reports with seemingly endless columns of numbers and dashboards filled with colorful charts and graphs, and all the work involved to compile those reports. They do not usually think about the data behind those KPIs, what it can reveal about the practice itself, and how their practice management software can help make the compilation easier.
