Maintaining continuity during renovationJuly 8, 2026Expanding practice facility requires a fundamentally different approach to planning and executing construction—one that prioritizes continuous clinical operations from day one.
Education Center - SponsoredBringing specialist level interpretation in-clinicby • Zoetis DiagnosticsImagine a busy weekday morning in a typical small animal clinic. The appointments are fully booked, the phones are ringing, and in comes Yogi, a five year old terrier mix whose owners are clearly worried.
VPN Plus+ ExclusiveEmergency Training for the Non-Emergency Clinic: Interviewing Your Team to Play Their Best PartJuly 7, 2026In this session: Jill Brecklin, CVT, CVPM, provides interview questions to ask all of your team to help them learn what parts they like to play in the dance that is emergency medicine and how to work toward successful patient outcomes. Brecklin also discusses two different training styles (written and role playing) and how she has used each one to benefit and train her team. You will leave with ideas for document creation and how to plan a real-life emergency practice with your team!
The ABCs of the best PIMSJuly 1, 2026A look at the pros and cons of various options clinics are using now
VPN Plus+ ExclusiveNoise anxiety: Fireworks, storms, phobias, oh my!June 30, 2026Man and man’s best friend sadly suffer from anxiety, fears, phobias, and stressors such as storms, fireworks, thunder, loud sounds, and more, which can cause clinical signs to manifest. Educating owners on what to look for and providing safe and effective treatment and prevention options is paramount to improve quality of life for both pets and pet families.
Elevating veterinary nurse utilizationJune 30, 2026Appropriate utilization directly impacts patient care, team morale, and practice revenue. As your veterinary nurses become more skilled, they will want career growth, so utilizing them at the “top of their license” is required to become literal.
VPN Plus+ ExclusiveNew approach to old petsJune 26, 2026The older arthritic pet may have a bad day or two, which necessitates a few doses of an NSAID to make the day more comfortable. In many cases, these types of disorders can be easily managed with natural therapies. This reduces the cost of medications, follow-up testing, and the risk of harm to body organs and systems that may occur with chronic drug use.
VPN Plus+ ExclusiveCommunication That Connects: Internally Aligned, Externally RespectedJune 17, 2026In this session: Ingrid Pyka, BS, DVM, CVMI, covers how to strengthen team collaboration and enhance client satisfaction through effective applied communication. Content includes communication frameworks, team meeting strategy, emotional intelligence, and client conversation models.
A few more ways the internet is killing our profession (and how we're fueling it)June 15, 2026'The internet can be a wonderful thing in the hands of our most enlightened clients, but how many of those can you count among your clientele? Probably not enough to keep your practice afloat.'
Tips for recruitment and retentionJune 12, 2026Veterinary medicine is rapidly evolving, with staffing shortages, new technologies, and rising client demands reshaping practice. Let’s explore why change management is now essential for leaders striving to support teams, improve care, and stay competitive.
VPN Plus+ ExclusiveTech Talk: How to assess the true value of a CVTJune 11, 2026By Jennifer Serling, MVEd, BVSc, AAS, CVT, RVT, VTESA technician functioning below their training level represents lost economic opportunity. For example, if a technician allows a veterinarian to see four additional appointments daily instead of only one, the revenue difference over a year can be enormous. Poor delegation reduces ROI dramatically and may even prevent practices from meeting increasing client demand.
