Using a holistic approach to veterinary check-insMarch 15, 2022Initiating a successful veterinary exam begins long before a client and pet enter a veterinary practice.
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VPN Plus+ ExclusiveEthical criteria indicating euthanasia in canine aggressionMarch 10, 2022In this webinar, Dr. Rolan Tripp discusses ethical criteria when determining euthanasia as a result of canine aggression. Whether from a client query or as a lawsuit witness, veterinarians are often called on to make a life-or-death decision after a canine has attacked and seriously injured a human.
Goal setting is not as difficult as you thinkMarch 7, 2022When setting goals, a framework like SMART may help structure the path to achievement.
Tough talks are integral to practice cultureMarch 7, 2022Tough conversations do not have to mean hard feelings are made. In fact, sometimes everyone feels better after talking.
Handling late clients through new policiesMarch 7, 2022When clients are late and miss their appointment times, an option may be to have them wait for an opening or a “work-in.”
Why clinic inventory is truly a team sportFebruary 17, 2022Without the cooperation of the group, inventory can quickly get away from us.
Retention plans help keep turnover downFebruary 16, 2022Training staff, both as a group and one on one, can make a huge difference in their job satisfaction, which translates to better retention.
Front office versus back office bickering: Nobody winsFebruary 16, 2022Do you find yourself feeling like a playground monitor breaking up arguments over time on the swing set, or yelling over who gets to go first in kickball?
Why you are more than 'just' your job titleFebruary 16, 2022All jobs at a veterinary clinic are important—from the receptionist who greets clients to technicians to veterinarians.
Dental disease: We can do betterFebruary 16, 2022Dental disease is one of the most common diseases seen in your practice every single day, but it is overlooked and rarely talked about.
