VPN Plus+ ExclusiveEmergency Training for the Non-Emergency Clinic: Interviewing Your Team to Play Their Best PartJuly 7, 2026In this session: Jill Brecklin, CVT, CVPM, provides interview questions to ask all of your team to help them learn what parts they like to play in the dance that is emergency medicine and how to work toward successful patient outcomes. Brecklin also discusses two different training styles (written and role playing) and how she has used each one to benefit and train her team. You will leave with ideas for document creation and how to plan a real-life emergency practice with your team!
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The ABCs of the best PIMSJuly 1, 2026A look at the pros and cons of various options clinics are using now
Elevating veterinary nurse utilizationJune 30, 2026Appropriate utilization directly impacts patient care, team morale, and practice revenue. As your veterinary nurses become more skilled, they will want career growth, so utilizing them at the “top of their license” is required to become literal.
VPN Plus+ ExclusiveCommunication That Connects: Internally Aligned, Externally RespectedJune 17, 2026In this session: Ingrid Pyka, BS, DVM, CVMI, covers how to strengthen team collaboration and enhance client satisfaction through effective applied communication. Content includes communication frameworks, team meeting strategy, emotional intelligence, and client conversation models.
A few more ways the internet is killing our profession (and how we're fueling it)June 15, 2026'The internet can be a wonderful thing in the hands of our most enlightened clients, but how many of those can you count among your clientele? Probably not enough to keep your practice afloat.'
Tips for recruitment and retentionJune 12, 2026Veterinary medicine is rapidly evolving, with staffing shortages, new technologies, and rising client demands reshaping practice. Let’s explore why change management is now essential for leaders striving to support teams, improve care, and stay competitive.
VPN Plus+ ExclusiveTech Talk: How to assess the true value of a CVTJune 11, 2026By Jennifer Serling, MVEd, BVSc, AAS, CVT, RVT, VTESA technician functioning below their training level represents lost economic opportunity. For example, if a technician allows a veterinarian to see four additional appointments daily instead of only one, the revenue difference over a year can be enormous. Poor delegation reduces ROI dramatically and may even prevent practices from meeting increasing client demand.
Ways to close the care gap between general practitioners and specialistsJune 10, 2026A look into one of the issues challenging veterinary medicine today, and some solutions available to veterinarians.
What practice owners are getting wrong—and right—in mentorshipJune 3, 2026Let's explore how structured mentorship directly influences early-career confidence, performance, and retention.
Translating the UK's contextualized care roadmap to the spectrum of care practice – part 1May 29, 2026This article will review two of the five target areas of the contextualized care roadmap and how they have been or could be applied in the United States.
