6 policies for healthy client relationshipsOctober 24, 2023Policies let clients know how to interact with your team. Take helpful steps for healthy, long-term client relationships.
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Enhancing practice efficiency through checklistsOctober 18, 2023Take it from the vet tech: Using checklists in day-to-day operations, training practices, and patient care can aid in the clinic's productivity and profitability
How best to survive a license complaintSeptember 22, 2023Although a license complaint from their state’s veterinary board is among the few things every veterinarian fears more than almost any other professional calamity, it is rare for veterinarians to lose licensure as a result of a complaint.
What the vet shortage teaches us about the future of pet careAugust 1, 2023One of the starkest issues facing the U.S. pet care industry today is a shortage of veterinarians and veterinary technicians. While there is certainly light at the end of the tunnel, we should first ask ourselves: How did we get here?
Making your dream vet facility a realityJuly 31, 2023Facility design: Attractive, clean, safe, and well-planned projects can lead to future growth, increased revenues, a better working environment, and most importantly, satisfied clients and pet patients.
Unleash your own 'virtual vet assistant'July 28, 2023“Virtual vet assistant” has come to mean something vastly different to those of us using an online tool called ChatGPT.
Ergonomics essential for surgical safetyJuly 27, 2023Ergonomics. Many who perform long days of surgery will be familiar with the aching neck or lower back as you sit on the sofa recuperating from the day.
Are you asking the right interview questions?July 25, 2023When it comes to interview questions, getting prospects to describe their strengths and knowledge to have a better idea how they can be an asset to your practice.
Do you need a practice culture makeover?June 14, 2023How is the culture in your practice? If you are not sure, try this simple exercise: Select five words that best describe your workplace and how it feels to work there (Be fair!). Then think about the words themselves: Are they positive, negative, or neutral?
VPN Plus+ ExclusivePandemic technology, post-pandemicApril 12, 2023So much of what emerged during the pandemic and what is likely to stay is based in efficiency and sustainability. Most of these advancements make practices faster, leaner, more accurate, and greener. They offer incredible benefits and conveniences to the clients, the patients, the practice, the staff, and even the environment.
