VPN Plus+ ExclusiveThe trouble with veterinary practice pricesApril 1, 2026By Patty Khuly, VMD, MBAWhat I’m now starting to understand is our clients are almost always keen enough to know individual veterinarians are seldom at fault, personally, for the economics in play. Nevertheless, our everyday critics (our clients, that is) are evaluating our professional behavior and expecting better from people who purport to care about animals.
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VPN Plus+ ExclusiveTech Talk: Collaboration among vet orgs strengthens the professionMarch 18, 2026By Jennifer Serling, MVEd, BVSc, AAS, CVT, RVT, VTESMost importantly, these efforts do not exist in isolation. Conversations taking place within the AVMA complement the initiatives being led by NAVTA and AVTE, demonstrating how multiple organizations can contribute to the same goal from different vantage points and highlighting that when organizations work together for the common good, amazing things can be made possible.
VPN Plus+ ExclusiveWhy relief work is the vet equivalent of a rideshare driverFebruary 18, 2026By Patty Khuly, VMD, MBASince the pandemic, in fact, some of us have seen more relief workers come and go than in the entirety of our pre-pandemic careers. Perhaps you’ve been relief-curious, wondering why taking on temporary work assignments seems so attractive. Maybe you’re even considering becoming a lone wolf yourself.
VPN Plus+ ExclusiveTech Talk: A case against Arizona's 'hours vs education' billFebruary 5, 2026By Jennifer Serling, MVEd, BVSc, AAS, CVT, RVT, VTESCritics of SB 1144 emphasize workforce shortages are real but argue they should be addressed through solutions that strengthen, rather than weaken, professional standards. Proposed alternatives include increasing wages and benefits, expanding access to accredited programs, offering tuition assistance, improving workplace conditions, and developing structured apprenticeship models that complement formal education.
VPN Plus+ ExclusiveEight annoying new client questions and demandsJanuary 7, 2026By Patty Khuly, VMD, MBAHonestly, there’s not much more we can do except behave empathetically, even when we want to throw our stethoscope across the room and storm out. Indeed, after my third ivermectin conversation last week I nearly lost it. The pause was long and uncomfortable but I recovered and explained the research. I even invited them to hit up Chat GPT for advice on the subject.
VPN Plus+ ExclusiveTech Talk: What new vet tech hires need most in their first 90 daysDecember 24, 2025By Beckie Mossor, BIS, MPA, RVTThe truth is simple: early success for new credentialed veterinary technicians isn’t about toughness; it’s about thoughtful, compassionate structure. When we build systems that honor what new grads truly need, we don’t just retain employees: We build empowered professionals who stay, grow, and ultimately become the mentors the next generation deserves.
VPN Plus+ ExclusiveWhat do you tell clients who complain about prices?December 16, 2025By Patty Khuly, VMD, MBASure, it’s complex, multifactorial, and not any one individual’s doing. I get this, but I absolutely believe it will be our profession’s undoing. Moreover, it’ll happen partly because we as veterinary professionals have all been at least a little guilty of willingly participating in the process.
VPN Plus+ ExclusiveTech Talk: The healing power of hobbiesNovember 20, 2025By Beckie Mossor, RVTThe industry discusses “work-life balance,” but maybe that is not the right metaphor. Balance implies equal weight, a delicate scale constantly tipping. What if instead the goal was integration, bringing one’s whole self to work and life outside of it?
VPN Plus+ Exclusive'How' (not 'will') AI replaces veterinariansNovember 12, 2025By Patty Khuly, VMD, MBAMuch virtual ink has been spilled on the subject of AI’s threat to our professions. Whether we’re discussing computer engineering, accounting, or the allied medical professions, the promise of change is upon us. Artificial intelligence has substantially changed us already. The question is: Will it merely alter our job descriptions…or pull the rug out from under us altogether?
VPN Plus+ ExclusiveTech Talk: 90-day playbook to change your practiceOctober 23, 2025By Beckie Mossor, MPA, RVTKeep tests “small, reversible, and observable.” As teams become more flexible with change, it may be successful to run two micro-experiments to examine potential solutions. This also helps teams become critical of assessing what works as much as what does not.
