VPN Plus+ ExclusiveSelling services without being a used car salespersonAugust 1, 2024By Patty Khuly, VMD, MBAUsed car salespeople get a bad rap. We all know they are just trying to make a living, but that does not keep almost every young veterinarian from invoking this simile when faced with the prospect of proposing expensive pet care. They find it hard to shake the feeling price may determine whether a patient lives or dies—we all do.
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VPN Plus+ ExclusiveTech Talk: Ensuring cat caregivers have veterinary supportJuly 17, 2024By Jamie Rauscher, LVTThe main goal of caregiver education in feline hospice and palliative care is for the caregiver to have a clear understanding of all diagnostic and treatment options to ensure the cat’s comfort, as well as the expected trajectory of the cat’s disease and the prognosis.
VPN Plus+ ExclusiveWhat's fair when it comes to noncompete agreements?July 5, 2024By Patty Khuly, VMD, MBAWhile the FTC's decision to ban noncompete agreements has already been appealed and the ban is by no means a certainty, veterinary practices have been widely contemplating the potential demise of this practice and what it means for both veterinary associates and practice owners alike.
VPN Plus+ ExclusiveTech Talk: Vet techs can help make your clinic more cat-friendlyJune 12, 2024By Jamie Rauscher, LVTNAVTA president on how credentialed veterinary technicians can be instrumental in helping educate their co-workers and clients in the benefits of implementing cat-friendly interactions that will help to enhance appointment efficiency and overall human safety.
VPN Plus+ ExclusiveWhy owning a veterinary practice is still a smart moveMay 30, 2024By Patty Khuly, VMD, MBAThen there is the possibility of hanging your own shingle to consider. It is no stretch to claim there is still room in our profession for upstart strip mall practices and tiny, one-exam-room, hole-in-the-walls. There are plenty of nontraditional practice alternatives to consider, too.
VPN Plus+ ExclusiveCaution: Eight moral hazards to beware of in vet lifeApril 29, 2024By Patty Khuly, VMD, MBAWhile the ways in which we can morally and ethically stray can look vastly different depending on our role, it is undoubtedly true those with the most responsibility experience the greatest exposure to veterinary moral hazards. Dr. Patty Khuly addresses eight of the most common moral scenarios that put you behind the 8-ball.
VPN Plus+ ExclusiveTech Talk: 30 years in and still going strongApril 11, 2024By Jamie Rauscher, LVTThat cat lived to be 18 years old and never put up a fight when I got my backpack out and popped her inside for a quick ride outside to our reading spot. She gave me my first experiences with a pet during post-op recovery care, as well as a well-remembered lesson in how to medicate a cat, claws and teeth included.
VPN Plus+ ExclusiveSix practice models to reinvigorate independent small animal practicesApril 4, 2024By Patty Khuly, VMD, MBASince independent clinics are small, we are nimble. We just have to keep thinking outside that damned box. With that in mind, here are six ideas Dr. Patty Khuly has been pondering with an eye toward spicing up how we think about independent small animal practice.
VPN Plus+ ExclusiveTech Talk: Do you embrace or haze new employees?March 22, 2024By Jamie Rauscher, LVTThese new employees come with horror stories to eventually be shared with us once they feel a tiny sliver of comfort. We draw them out piece by piece, encouraging them to talk to us and share their past. In part of us getting to know them, we learn about their previous experiences and can in some way relate to them with stories of our own or provide reassurances that their new clinic is in no way the same as their old one.
VPN Plus+ ExclusiveAssorted findings from this year's veterinary conference seasonFebruary 22, 2024By Patty Khuly, VMD, MBATo glean a proper appreciation of an industry’s dynamics via veterinary conferences I like to take a three-pronged approach: 1) Concentrate on the periphery of the exhibition hall. 2) Interview random veterinarians and do not skip the small talk with veterinary technicians and vet students. 3) Attend panel discussions on cultural issues or practice management.
