Enrolled users may log in, process applications and transactions, and view and print key reports, the company reported. Each page features a link to the online Payment Calculator and a “click to chat” feature that connects the practice to a CareCredit customer service representative.
Veterinary team members also may check the status of an application, request a credit line increase and reprint receipts, CareCredit noted.
“We asked practices how we could provide a better experience online and used their input to develop and test a new site that is more functional, logical and efficient," said Oskar Vides, vice president of provider experience at CareCredit. "Everything they need on CareCredit’s website to help clients with financing options is easy to find and use.”
CareCredit has offered veterinary client financing for more than 25 years.