VPN Plus+ ExclusiveFront desk fallout: why CSRs burn out fasterMay 13, 2025CSRs carry the emotional weight of client expectations and often deal with the fallout of complex or even abusive interactions. In addition to the increasing demands of digital communication—answering emails and texts, managing online reviews, and fielding social media messages—it becomes clear the role of modern the CSR is highly complex.
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VPN Plus+ ExclusiveBig vet energy, fading fastApril 24, 2025By Patty Khuly, VMD, MBAThe only photo I have on my desk at work is one a classmate snapped during my field service rotation 30 years ago last month. Dinosaur that I am, it was one of those pictures you print at the drugstore photo lab in doubles to give away to your new colleagues at graduation. In it, I'm cradling a Pygmy goat kid…and I'm beaming. It exudes "big vet energy" in the best way possible. Everyone has a picture like that—one that captures their veterinary essence in peak bloom. It represents the moment you first recognized yourself as a real veterinarian. It says, "This is what I am. This is what I do. I was made for this." If your version of this picture isn't already on your desk, it probably should be. It will keep you grounded and inspired, humbled yet exultant. When things go wrong, it'll soothe you to recall why you made the choices you did. When everything's just as you think it should be, it will boost your mood all the more. Ironically, though, it is this photo that made me realize I was ready to end my career as I knew it. Sitting at my desk, crunching …
Reduce burnout for your frontline teamJune 7, 2024Signs of burnout include decreased productivity, increased mistakes, absenteeism, and loss of interest in work. Make the work enjoyable and efficient with these job enhancements.
VPN Plus+ ExclusiveTech Talk: Don't put your self (care) on the shelfDecember 13, 2023By Jamie Rauscher, LVTVeterinary medicine is a whole different ball game. October, leading into November, starts a crazy time for us that is second only to the hectic days of summer. So, many of us dread the holidays and the stress that comes with it. For those of us who work in general practice, our stressors are different than those who work in emergency medicine or even those that work remotely. Those in academia experience their own woes, as well. We all have our holiday horror stories to share with our co-workers.
How to spot burnout before you crashMarch 23, 2023The new year has come and gone, and if you are like most of us, you did not have much time to stop and ponder the subtle mysteries of your life’s evolution. Self-exploration is neither fun nor otherwise immediately rewarding for most of us.
VPN Plus+ ExclusiveRaising Resilience: How to Avoid Compassion Fatigue, Burnout, and Moral DistressFebruary 28, 2023In this session Sarah Wooten, DVM, CVJ, defines compassion fatigue, moral distress, and occupational burnout. She covers the relationship between these monsters and strategies that, if practiced, will consistently protect you and your organization from all three.
VPN Plus+ ExclusiveWellness in the WorkplaceNovember 17, 2022This session will tell Dr. Becky Krull's story of burnout to help support and educate technicians on their well-being in the workplace. All team members can benefit from how she healed her way back to be the doctor, wife, mom, and leader she is today. She will focus on what worked for her and how she has implemented these tools into her daily life, as well as her business.
$2-billion loss attributed to veterinary burnoutOctober 4, 2022Workplace burnout is costing the veterinary industry $2 billion per year, according to research published by the Cornell Center for Veterinary Business and Entrepreneurship.
Burnout, stress plague veterinary industry amidst pandemicFebruary 10, 2022Staff shortages, changing protocols, and long hours all contributed to increased veterinary stress and burnout amidst the pandemic.
What a brave tennis star can teach a stressed-out veterinarianSeptember 23, 2021Early this summer, the world tuned in to the saga of one beleaguered tennis pro. Naomi Osaka, one of the winningest, most well-paid players on the planet, was out of the French Open.
