The three Es—A strategy to win clients overJanuary 27, 2021The concept of the three Es—energy, empathy, and edification—is an important secret you can use to wow clients.
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Empathize with clients without sacrificing your sanityMarch 6, 2018Daisy’s time had come to an end. Her little body that once followed her owners from room to room and wiggled with joy every time they came home had been ravaged by cancer. She was a shell of her former self; her owners knew it was time. As her loved ones wiped away tears, I administered the final injection.
