#languages

Banfield launches phone interpretation service pilot program

June 7, 2019

Banfield Pet Hospital has launched a 60-day, over-the-phone interpretation service pilot program at its California hospitals and Vancouver, Wash., call center. The service offers interpretation in 350 languages, including Spanish, Mandarin, French, Portuguese, Vietnamese, Korean, Creole, Arabic, and Russian. Banfield has partnered with Lionbridge Technologies to offer these services to its non-English speaking clients who require help understanding their pet’s diagnosis and treatment needs. The California hospitals participating in the program are: Glendale, Los …
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