Professionalism—Own it!December 11, 2018Your veterinary clients deserve and expect to be greeted and cared for by professional veterinary team members. In addition, veterinary teams expect to work with courteous, thoughtful, and professional coworkers.
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Veterinary gratitude in the age of incivilityNovember 21, 2018If you’ve been alive to the machinations of our society’s contentious culture wars this season, you might admit to feeling sustained pressure on that part of your brain that normally makes you feel like part of a greater whole. It’s as if we’ve all been barnacles on a boat enduring an extended mooring in murky marina waters, sluicing through liquids increasingly gloomy and often downright filthy, feeling acutely like some of us must be riding an alien hull across an impenetrably gray divide.
Veterinarians: Haters gonna hate, but you don't have toJanuary 12, 2017I’ve wanted to be a veterinarian since I was 7 years old. If I’m to believe all the smarmy stories my veterinarian friends tell with respect to their first pets, first jobs and first loves, this probably sounds familiar. (Yes, I tell those smarmy stories, too.)
What does respect for clients look like in the vet practice?October 10, 2016“People will forget what you said, people will forget what you did, but people will never forget how you made them feel.” Maya Angelou
