Unlock happiness—meet client expectations, great and smallJune 6, 2025Dr. Greg Bishop cracks the code to client (and vet) happiness: Triage the gap between expectations and reality and limit the suffering experienced by dissatisfied clients.
SPONSORED CONTENTThe Case for Year-Round Heartworm Prevention and Affordable OptionsVeterinarians are often more than just clinicians - they’re advisors, educators, and, increasingly, financial counselors. In today’s economy, pet owners may hesitate to invest in year-round prevention due to budget constraints; but, skipping even a few months of heartworm protection can have serious consequences. + Learn More
VPN Plus+ ExclusiveVeterinary medicine is losing its personal touch August 12, 2022By Patty Khuly, VMD, MBAFor me, it is that personal connection that matters most because, without it, I might as well be an accountant, or some other brand of desk jockey. The way I see it, if I’m not invested in my patient and their people, I would not be as motivated to be kind, compassionate, thorough, and diligent.
Telemedicine policy challenged by SPCA groupMay 7, 2021Current telemedicine laws in the Golden State are having a negative impact on the health and wellbeing of pets, argues the San Francisco SPCA.
