Unlock happiness—meet client expectations, great and smallJune 6, 2025Dr. Greg Bishop cracks the code to client (and vet) happiness: Triage the gap between expectations and reality and limit the suffering experienced by dissatisfied clients.
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VPN Plus+ ExclusiveVeterinary medicine is losing its personal touch August 12, 2022By Patty Khuly, VMD, MBAFor me, it is that personal connection that matters most because, without it, I might as well be an accountant, or some other brand of desk jockey. The way I see it, if I’m not invested in my patient and their people, I would not be as motivated to be kind, compassionate, thorough, and diligent.
Telemedicine policy challenged by SPCA groupMay 7, 2021Current telemedicine laws in the Golden State are having a negative impact on the health and wellbeing of pets, argues the San Francisco SPCA.
